“My sound bar stopped working out of nowhere and won't even turn on”

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• Used this soundbar once to connect to tv 2 months ago and now it won't stay on.

  Answered by Anonymous 3 months ago

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• Hi Milo, I’m sorry to see that you are having difficulties with your B650 soundbar. Try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in and make sure they power cable is connected properly. If you are still experiencing issues, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions

  Answered by Samsung 2 years ago

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• We had the same issue with ours, toom back to BestBuy and exchanged it. So far the new one is working fine and been 2 months

  Answered by Alvin 2 years ago

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