“Hello, My soundbar works fine but am having trouble with my subwoofer. I hit the sync button but there is a controller Julia blue flashing light am now sound from the sub. How do I connect it again? Thanks! Jackson”
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Hello Jackson. When you turn the power on after connecting the power cables to the Soundbar and subwoofer, the subwoofer is automatically connected to the Soundbar. When auto pairing is complete, the blue indicators at the rear of the subwoofer turn on. If autoconnection fails, you can manually connect the subwoofer. Before performing the manual connection procedure below: • Check whether the power cables for the Soundbar and subwoofer are connected properly. • Make sure that the Soundbar is turned off. 1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds. • The red indicator on the rear of the subwoofer turns off and the blue indicator blinks. 2. Press and hold the Up button on the remote control for at least 5 seconds. • The ID SET message appears on the display of the Soundbar for a moment, and then it disappears. • The Soundbar will automatically power on when ID SET is complete. 3. Check if the LINK LED is solid blue (connection complete). The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions
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