Questions & Answers

Q: QuestionWhat year is this model?

Asked 2 months ago by FLMomOfTwinBoys.

• A:Answer Hello FLMomOfTwinBoys! The HW-Q990D was released in 2024. ~ Samsung Solutions

  Answered 2 months ago by Samsung

  
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Q: QuestionWhat's the watts output

Asked 2 months ago by Kungfupanda.

• A:Answer he Samsung HW-Q990D soundbar system is generally listed with a total nominal output power of 656 Watts. This total wattage includes the power for the soundbar, the wireless subwoofer, and the two wireless rear speakers. Some sources also break down the power: Subwoofer: 200 Watts Rear Speakers: 210 Watts (total for both) Soundbar: The remaining power (approximately 246 Watts) It's worth noting that manufacturers often list the peak or maximum output power, and the continuous (RMS) power may be lower. For this model, the operating power consumption is listed as: Main Speaker (Soundbar): 41W Rear Speakers: 19W (each, or 38W total) Subwoofer: 26W

  Answered 1 month ago by Anonymous

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Q: QuestionIs this soundbar system compatible with the 75" Neo QLED QN70F tv?

Asked 2 months ago by Anonymous.

• A:Answer Hi there! The HW-Q990D features four ways to connect to an external device: Wi-Fi, HDMI (eARC), digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these four audio connections, you should have no issue connecting the soundbar to your TV. ~Samsung Solutions

  Answered 2 months ago by Samsung

  
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Q: QuestionCan you put the satellite rear speakers up front with soundbar and have them all work together as one, like some similar brands allow? Essentially creating a giant soundbar with the proper channels more/less for the all facing forward position.

Asked 2 months ago by Matthew.

• A:Answer Hello Noah! Yes, with the HW-Q990D and its rear speakers, by activating the Sound Grouping function. ~ Samsung Solutions

  Answered 2 months ago by Samsung

  
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Q: QuestionWhat are the differences between the Q990D and the Q0990F?

Asked 2 months ago by Greg.

• A:Answer Hi there Greg! Both models feature 11.1.4Ch audio for a true (& wireless) Dolby Atmos experience, Q-Symphony for synchronized TV+Soundbar audio, as well as features like SpaceFit Sound Pro, Adaptive Sound, and AVA (Active Voice Amplifier) and, Private Rear Sound to allow you to watch TV without disturbing others – especially at night – by activating sound solely from the included rear speakers, upgraded Game Mode Pro to further optimize sound to each gaming genre while better separating 3D audio, and an enhanced music experience to enjoy Hi-Fi and Spatial Audio via Tidal Connect, Dolby Atmos Music, and Sound Grouping. The HW-Q990F features a sealed / dual-driver subwoofer. The sealed design aims to reduce unwanted vibration/rattling and makes placement more flexible, along with updated firmware and hardware. ~ Samsung Solutions

  Answered 2 months ago by Samsung

  
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Q: QuestionWhat is the difference between the HQ990D/ZA and the HQ990F

Asked 3 months ago by FredM.

• A:Answer Hi there Bernie! Both models feature 11.1.4Ch audio for a true (& wireless) Dolby Atmos experience, Q-Symphony for synchronized TV+Soundbar audio, as well as features like SpaceFit Sound Pro, Adaptive Sound, and AVA (Active Voice Amplifier) and, Private Rear Sound to allow you to watch TV without disturbing others – especially at night – by activating sound solely from the included rear speakers, upgraded Game Mode Pro to further optimize sound to each gaming genre while better separating 3D audio, and an enhanced music experience to enjoy Hi-Fi and Spatial Audio via Tidal Connect, Dolby Atmos Music, and Sound Grouping. The HW-Q990F features a sealed / dual-driver subwoofer. The sealed design aims to reduce unwanted vibration/rattling and makes placement more flexible, along with updated firmware and hardware. ~ Samsung Solutions

  Answered 2 months ago by Samsung

  
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Q: QuestionHow many watts does this system gives out

Asked 3 months ago by Nelly.

Q: QuestionIs this compatible with Samsung TV TU690T series?

Asked 3 months ago by Anonymous.

• A:Answer Hi there! Yes, you can connect the HW-Q990D via either the HDMI eARC/ARC port, optical connection, or Bluetooth. ~ Samsung Solutions

  Answered 3 months ago by Samsung

  
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Q: Questiondoes tv mounting brackets need to be purchased if its a on a wall

Asked 3 months ago by sk.

• A:Answer Hi sk! The HW-Q990D Soundbar does include a wall mounting kit. ~ Samsung Solutions

  Answered 3 months ago by Samsung

  
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Q: Questionwill this sound system work well with my 2025 C5 LG TV?

Asked 3 months ago by Warren.

This question was asked about the related product: Samsung - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black

Q: QuestionCan you use 4 speakers

Asked 3 months ago by Mrbigtee.

• A:Answer Hello Mrbigtee! No, you can only have 1 set of rear speakers connected to the HW-Q990D Soundbar at the same time. ~ Samsung Solutions

  Answered 3 months ago by Samsung

  
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Q: QuestionDo you lose connection to speakers if power goes out?

Asked 4 months ago by Sye.

• A:Answer Hi Sye! Yes, however, once the power is restored, it should reconnect. ~ Samsung Solutions

  Answered 3 months ago by Samsung

  
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Q: QuestionHow many watts is this sound bar

Asked 4 months ago by Rita.

Q: QuestionCan you list all 11 of the speakers and what direction they project the sound and are they separate from the upward projecting speakers?

Asked 5 months ago by Jay.

• A:Answer Hi Jay! Yes, you can utilize all the speakers of the HW-Q990D when activating the Sound Grouping setting. They will direct the sound forward in the direction the speakers are facing. ~ Samsung Solutions

  Answered 5 months ago by Samsung

  
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Q: QuestionI am looking to add to the overall base of the system. Am I able to add a second subwoofer?

Asked 5 months ago by Jason.

• A:Answer Hello Jason! No, you can only have one subwoofer (included) connected to the HW-Q990D Soundbar. ~ Samsung Solutions

  Answered 5 months ago by Samsung

  
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Q: QuestionWhat wattage is the subwoofer that comes with this?

Asked 5 months ago by Eric.

• A:Answer I never received it and they won’t answer any questions as to when I may so I cannot help Don’t have it shipped I received a delayed shipment notification two weeks ago and then all went silent

  Answered 1 week ago by JohnDVerified Purchase

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Q: QuestionCan i intergrate or add a radio tuner. Iss there a compatible samsung tuner

Asked 5 months ago by Marko.

• A:Answer Hello Marko. The HW-Q990D features four ways to connect to an external device: Wi-Fi, HDMI (eARC), digital optical audio, and Bluetooth wireless audio technology. If the device is compatible with one of these four audio connections, you should have no issue connecting the soundbar to it. ~Samsung Solutions

  Answered 5 months ago by Samsung

  
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Q: QuestionWhat are the dimensions of the sound bar? and of the rear speakers

Asked 6 months ago by Doc.

• A:Answer Hello Doc! The measurements for the HW-Q990D Soundbar are 48.5x2.7x5.4, and the included rear speakers are 5x7.9x5.5 (WxHxD). ~ Samsung Solutions

  Answered 6 months ago by Samsung

  
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Q: QuestionWhat is the total wattage output of this system?

Asked 6 months ago by KenS.