“I go to q setupMy sound bar will not connect to tv i have it on q tv s series CLICK auto setting it tell. ME the tv and wi fi is not the same click auto it said q symphony is. Not set”
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Call samsung. They will be willing to help
Sorry, there was a problem. Please try again later.Hello Mouse, please make sure that both your TV and HW-Q60D are connected to the same Wi-Fi channel. You can use Samsung SmartThings to make sure that your soundbar is connected to the correct channel. You can also try connecting the Soundbar to the TV via HDMI cable. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions
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