“I have had this soundbar for about 6 months now and I really like the sound quality. Recently I started getting a voice notification that the network is disconnected and I can't get it to stop. Does anyone know what this is?”

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• Hi GregH! What you’re hearing is a built-in voice prompt from your Samsung HW-S60D Soundbar letting you know it has lost its Wi-Fi connection. This typically happens if the soundbar was previously set up on Wi-Fi (via SmartThings) and is now having trouble reconnecting. To stop the message, you can either reconnect the soundbar to your current Wi-Fi network through the SmartThings app, or remove it from SmartThings entirely if you’re not using Wi-Fi features. This will prevent it from continuing to search for a network and announcing the disconnection. ~ Samsung Solutions

  Answered by Samsung 2 months ago

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