“My HW-S60D Soundbar is connected to my Samsung QN55S95 TV with an HDMI eARC cable. I can get sound independently from the TV speakers & from the Soundbar, but when I select Q Symphony mode, there is no sound from the TV speakers - only the soundbar.”
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Hi AngieMom. Make sure that the sound out put is set to Soundbar + TV. If you still not getting audio from both TV and Soundbar try unplugging the soundbar for about 30 seconds from the power, then plug the soundbar back in and try it again. If you are still experiencing issues please contact Samsung Support at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions
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