“I woke up yesterday and the soundbar was not working, connected to tv with HDMI cable. I unplugged to rest it, no difference. I did a hard reset on tv and soundbar, no difference. Tried new cable, no difference. Tv shows soundbar but no sound”

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• Hello nick75, Try to factory reset your HW-S60D Soundbar, first make sure the soundbar is powered on. Then, press and hold the Volume Up (+) and Volume Down (-) buttons on the soundbar simultaneously for about 5 seconds until the display indicates the reset has been completed. Please note that this will erase all saved settings, including Wi-Fi and Bluetooth connections, so you'll need to set them up again afterward. ~ Samsung Solutions

  Answered by Samsung 3 weeks ago

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