Questions & Answers

Q: QuestionDoes this phone come with a sims card or would I have to purchase one?

Asked 8 months ago by JennBabe.

Q: QuestionHow much RAM does this phone have (not storage)?

Asked 1 year ago by DanM.

Q: QuestionIs this phone still safe to use? Is it getting security updates?

Asked 1 year ago by BradG.

Q: QuestionWill the Samsung Galaxy s10+ work with assurance wireless?

Asked 1 year ago by Anonymous.

Q: QuestionI want to use in Peru/south America Is possible?

Asked 2 years ago by Hayden.

• A:Answer Hello Hayden, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy S10E. The advertised unlocked Galaxy S10E is compatible with 2G, 3G, 4G, and 4G LTE wireless networks as well as the following carriers: AT&T, Sprint, T-Mobile, Verizon, Cricket, Mint Mobile, Simple Mobile, H2O Wireless, Ting Mobile, Ultra Mobile, MetroPCS, and Google Fi. We recommend reaching out to the foreign carrier of your choosing to direct your questions regarding connectivity with the information that has been provided above. Feel free to reach out to Samsung Support if we can assist you further. Thank you for being a treasured Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow good is the sound with this phone?

Asked 2 years ago by Anonymous.

• A:Answer Terrible the phone stopped working in less then a month would not recommend

  Answered 2 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this phone Volte compatible?

Asked 2 years ago by Anonymous.

Q: QuestionWill the samsung galaxy s10e work with us cellular

Asked 2 years ago by Alexis.

• A:Answer Hey there Alexis, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy S10E. The advertised unlocked Galaxy S10E shows its compatible service providers are AT&T, Sprint, T-Mobile, Verizon, and Mint Mobile. We recommend reaching out to US Cellular to ask your carrier specific questions. Feel free to reach out to Samsung Support if you have any additional questions for us. Thank you for being a devoted Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this phone work with boost mobile service and sim card

Asked 2 years ago by Lovergirlblu.

• A:Answer Everything works perfectly, the sim card synchronized very quickly with my phone company, like new, it doesn't have the slightest scratch, very satisfied with this product!!!!

  Answered 2 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this phone work in another country?

Asked 2 years ago by Gold.

• A:Answer Yes

  Answered 2 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwill this work with simply mobile

Asked 2 years ago by savvannah.

• A:Answer It did work with T-mobile and Verizon. I'm just assuming it will work with others. If not, Best Buy has a great return policy.

  Answered 2 years ago by CerberusVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this dual SIM?

Asked 2 years ago by Anne.

• A:Answer No

  Answered 2 years ago by HerbVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this Dual SIM?

Asked 2 years ago by Anne.

• A:Answer No

  Answered 1 year ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this Dual SIM?

Asked 2 years ago by Anne.

This question was asked about the related product: Samsung - Pre-Owned Galaxy S10E 128GB (Unlocked) - Prism White

• A:Answer No

  Answered 2 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwill this cell phone work with consumer celluar?

Asked 2 years ago by tommy.

• A:Answer Yes, it does.

  Answered 2 years ago by MzDeeVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwhats the return policy for pre-owned phones? Restocking fee?

Asked 3 years ago by SunR.

This question was asked about the related product: Samsung - Pre-Owned Galaxy S10E 128GB (Unlocked) - Prism White

• A:Answer I just went in today to exchange a phone at Best Buy, restocking fee of $45 bucks!

  Answered 2 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this phone work overseas or in Mexico?

Asked 3 years ago by James.

• A:Answer I hope so! Depends on my provider.

  Answered 2 years ago by HappyinPC

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo "Pre-owned" (used) phones sold by Best Buy have a fresh battery installed?

Asked 3 years ago by TinTexas.

• A:Answer I needed a battery for my wifes Samsung 20 and bought a OEM Samsung battery on Amazon for $35. Had it in 2 days. Works great. Holds a long charge as it should. Batteries Plus wanted $89.00

  Answered 2 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow good is the capture of the photos?

Asked 3 years ago by swinks.

• A:Answer Good

  Answered 2 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)