“Subwoofer went out is not working period can you assist”

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• Take it back. There's a 1 yr warranty

  Answered by Joe123 3 years ago

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• Hi Nono! I’m sorry to see that you are having difficulties with the subwoofer built in to your Sound Tower. So that we can better identify the issue troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Tim

  Answered by Samsung 3 years ago

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