A:AnswerHe is correct! Mine looks completely dark so I turned on the TV and then the DVD player to check and it came on. It's not defective, I guess that's the way it was made.
A:AnswerDon't bother with streaming apps on this one. It will freeze. I had one and returned it a couple days later. It was worse than my 6-year-old player which just started misbehaving after a lot of use. Freezing seems to be a streaming problem with many of the blu-ray-only players (non-4k). My personal choice is likely to be Roku to avoid this problem.