“No sound from SWA-9500S rear speakers, while playing 4K UHD movies either from player or VUDU account. YouTube videos are producing nice sound - Is there anything I should do? I have Samsung HW-Q900A.”

Asked by Skyisthelimit 4 years ago

1-2 of 2 Answers

Thanks so much. I have updated the firmware and issue got resolved. Awesome rear speakers! take surround sound to next level. Great support from Samsung Skyisthelimit
Answered by Skyisthelimit 4 years ago
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Hi RD! If you set the sound mode to SURROUND, GAME PRO, or ADAPTIVE, you should get surround sound effect from the rear speakers. Please also be sure you are running the latest firmware version for your soundbar. If you continue to experience issues please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week. ^Tim
Answered by Samsung 4 years ago
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