“How do you put the stand on the monitor? We’ve tried everything and can NOT get it to go on.”
Answer This Question
1-1 of 1 Answer
Had the same issue and first stand broke on installation. Almost was in same place with the second but after watching some YouTube videos it appears that it goes in straight, not at an angle but with swift push. Look up the videos. I was nervous bc the first time it broke but then my son tried it with more confidence than I and it worked. Whatever you do don't bother calling either Samsung (unless you need to replace it if it beaks) or Best Buy. NO ONE there had knowledge enough of this issue to walk us through the install. Sad state of customer service but at least SAmsung sent a replacement without much trouble when the first one broke.
Sorry, there was a problem. Please try again later.