“My drive has a blue light that occasionally turns red, what does this mean? Thank you”

1-2 of 2 Answers

• dinab: I’m sorry to see that you are having difficulties with the light turning red. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for Memory) Available 9AM – 12AM EST (Mon-Fri) - Samsung Memory

  Answered by Samsung 10 months ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• On the Samsung T7 Shield SSD, the blue light indicates normal operation, while the red light may indicate an error such as disconnection during file transfer, overheating, or insufficient power supply. Ensure the drive is properly connected, avoid overheating, and try a different cable or port if the issue persists.

  Answered by Luffy 11 months ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (1)

  Report

  Sorry, there was a problem. Please try again later.