“My new 4 k player keeps freezing up with blue ray movies. Any suggestions ?”

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• Check for a Firm Update if not calls Samsung or Best Buy.

  Answered by DaveCov123 8 years ago

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• If it happens all the time take it back. Usually if you unplug unit it will reset. Also ck for any updates.

  Answered by Ralf56 8 years ago

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• Mine just did this tonight, 1/03/2017. The player said the disc had an error, etc, new disc same thing. We put one of our other players in and things are working again.

  Answered by TOP531 8 years ago

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