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If you own a Samsung TV you can utilize the tv,s main menu to adjust the picture size. I have a Samsung 9500 SUHD 65" and use the tvs main menu to adjust the picture size. Not sure if that's an option on the 4k player or not.
Sorry, there was a problem. Please try again later.You will have to check your TV settings. If your TV doesn't support the full resolution capabilities, it may switch to letterbox. Check your TV user manual.
Sorry, there was a problem. Please try again later.I haven't tried it , but your Menu should allow picture configuration like full screen , original format , etc. Or try on your TV menu under picture format choice.
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