Questions & Answers

Q: QuestionWill this fit a Samsung WFH5200AW washer and DV42H5200WA3 ?

Asked 3 years ago by MJ.

• A:Answer Hi MJ, We appreciate you asking if this Samsung pedestal model is compatible with the WF42H5200AW washer and DV42H5200WA3 dryer. With the dimensions of the WF42H5200AW washer and DV42H5200WA3 dryer, these Samsung home appliance models are compatible with this pedestal. Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionIs the Samsung pedestal compatible with LG's washer & dryers

Asked 5 years ago by Anonymous.

• A:Answer Extremely functional and great looking.

  Answered 5 years ago by RanaVerified Purchase

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Q: QuestionAre these easy to move around for cleaning underneath?

Asked 6 years ago by Iliana.

• A:Answer Just as easy as the washer and dryer is to move. The base is made of thin sheet metal and thick plastic. The feet are a rubber material that grips pretty good so it is difficult to slide on the floor.

  Answered 6 years ago by IusenikeVerified Purchase

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Q: Questionis the price for one or two pedestals?

Asked 10 years ago by Anonymous.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Onyx Black

• A:Answer It states "Pedestal" not "Pedestals" so I would say it is for one. I am not being a smarty pants. They are expensive, we bought ours over five years ago and they were $249 each then. The lighter side of it is that I saw some open box ones advertised for $213. They do make a difference in the bending over and you get a bit of storage out of them...my 0.02.

  Answered 10 years ago by Kris

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Q: QuestionIs this compatible with Samsung WF42H5000AW/A2

Asked 7 months ago by Donna.

• A:Answer Hello Donna, Yes, WE402NW/A3 is the compatible pedestal for the washer model WF42H5000AW/A2. Have a wonderful day. -Kimberly

  Answered 7 months ago by Samsung

  
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Q: QuestionWill this pedestal work with washer model #25B6900AW and dryer model #DV25B6900HW or #DV25BG6900EW?

Asked 2 years ago by Rcurious.

• A:Answer Greetings! No, this Samsung pedestal accessory is not compatible with Samsung washing machine model WW25B6900AW and Samsung dryer model DV25B6900HW. Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionIs it necessary to have a pedestal for model wf50tb800av? Are there adjustment leveller bolts on the unit itself?

Asked 4 years ago by king.

• A:Answer NOT NECESSARY BUT RECOMMED THEM YES THEY HAVE ADJUSTABLE FEET

  Answered 4 years ago by DodoVerified Purchase

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Q: QuestionDoes the pedestal only fit Samsung models? I have a Kenmore 41262

Asked 4 years ago by FIT.

• A:Answer Hi FIT. Thank you for reaching out regarding your Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer if this is compatible with your Kenmore 41262. Regarding your concern, our pedestal is designed for our Samsung washer and dryer hence, your Kenmore 41262 won't be compatible. I suggest you check this link to further assist you. https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nw-a3/#benefits Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144417850 ^Camille

  Answered 4 years ago by Samsung

  
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Q: QuestionWill this pedestal work for a WF45M5500A washer?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Platinum

• A:Answer Thanks so much for asking! I checked our compatible products page for this pedestal (https://bit.ly/3DVTSQa) and it does not list washer model WF45M5500A as compatible. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionI have a samsung front load washer. Will the pedestal stop the excessive vibration on spin cycle. Currently, the washing machine sounds like a freight train coming through the house. It may be damaging something if I don’t turn it off.

Asked 5 years ago by Sherryl.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Platinum

• A:Answer Hi Sherryl! I'm so glad you brought this to our attention. Your washer definitely shouldn't be doing that. Generally, excessive vibrations are caused by improper levelling, and adding a pedestal can make it more difficult to level properly. But I do have some good news for you! This link (https://bit.ly/3bGCsfh) is filled with some easy to follow steps that should help you get your washer to stay still. If for some reason you're still having trouble, just reference ticket number 1143328444, and contact us for further help. We can be reached through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: Questionis this model compatible with model # DV45K6500EV

Asked 6 years ago by Leander.

• A:Answer Samsung utilizes one pedestal for their washers. As long as you are purchasing a current washer, you should have no problems.

  Answered 6 years ago by TonyInCincinnatiVerified Purchase

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Q: QuestionWhat is the approximate weight of the pedestal?

Asked 6 years ago by WM.

• A:Answer Hello! The weight of the pedestal is 36.6 lbs. ^Lena

  Answered 6 years ago by Samsung

  
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Q: QuestionIs this model compatible with washer WF45M5500AW?

Asked 6 years ago by andrea.

• A:Answer The Samsung base fits all Samsung washers. Think twice about buying a new Samsung washer. They have VRT (Vibration Reduction Technology) this makes their machines very noisy. Mine is only a month and a half and I wish I could pick a different brand. I have had Samsung out twice and they tell me that my machine is fine. It sounds like a semi is air breaking in my house.

  Answered 6 years ago by FluffyVerified Purchase

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Q: Questioncan this be used is stacking the washer and dryer?

Asked 6 years ago by jul.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Champagne

• A:Answer We did. Works great!

  Answered 6 years ago by RogerOVerified Purchase

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Q: Questioncompatible with samsung WF45K6200AZ ? not available in blue ? thanks

Asked 7 years ago by carlos.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Champagne

• A:Answer Hi there carlos. Our compatible products page (https://bit.ly/2NswX8K) does not list washer model WF45K6200AZ as compatible. ^Jecca

  Answered 7 years ago by Samsung

  
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Q: QuestionWhere can I get repair parts for this Samsung Washer Pedestal Storage drawer. Model WE402NV/A3

Asked 2 months ago by Pedals.

• A:Answer Hello Pedals, Thank you for letting us help you. Replacement parts for the Samsung Washer Pedestal Storage Drawer model WE402NV/A3 can be obtained through Samsung’s appliance parts and accessories resources. This article provides information about Samsung appliance parts and accessories: https://www.samsung.com/us/home-appliance-accessories/washers-and-dryers-accessories/?category_names=Washers+%26+Dryers&shop=Buy+Online For assistance identifying the exact drawer component or part number, Samsung Parts Support can also be reached at 1-800-627-4368. Thankyou for reaching out. Nicole Samsung Care

  Answered 2 months ago by Samsung

  
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Q: QuestionWHO WANTS TO COME HELP LIFT THIS WASHER ON TO THE PEDASTAL?

Asked 3 months ago by BEANSTALK.

• A:Answer Hello BEANSTALK, For pedestals, installation typically requires lifting and aligning the washer securely, which is best handled with the right equipment and assistance. To help ensure everything is installed safely and correctly, using a professional installer is recommended. Since this purchase was made through Best Buy, their team can assist with installation services or help arrange support. You can reach them directly at 1‑888‑237‑8289 for available options. Samsung truly values your business. Nicole Samsung Care

  Answered 3 months ago by Samsung

  
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Q: QuestionWhat installation components come with this such as screws. Clamps, etc

Asked 4 months ago by Samgghh.

• A:Answer Hi Samgghh, It comes with the key pieces you’d need for setup, like screws, bracket legs, double-sided tape, and the front guide covers (right and left). You may refer to page 1 of the user manual here: https://downloadcenter.samsung.com/content/UM/202207/20220708152818939/PEDESTAL-DC68-02931D-03.pdf We recommend having a professional install it to make sure everything is set up properly. Hope this helps. Jeffrey Samsung Care

  Answered 4 months ago by Samsung

  
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Q: QuestionIs this pedestal also compatible with Samsung - 4.5 cu. ft. High Efficiency Stackable Front Load Washer with Steam - White Model: WF45R6100AW

Asked 4 months ago by oldwasher.

• A:Answer Hi oldwasher, This pedestal is designed for newer units, and the washer model is not listed as compatible. You may refer to the specification sheet below to check the supported pedestal model for the washer: https://image-us.samsung.com/SamsungUS/samsung/us/home-appliance/pdf/07012019/WF45R6100AC_V6.pdf Hope this helps! Jeffrey Samsung Care

  Answered 4 months ago by Samsung

  
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