“I have a samsung front load washer. Will the pedestal stop the excessive vibration on spin cycle. Currently, the washing machine sounds like a freight train coming through the house. It may be damaging something if I don’t turn it off.”
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Hi Sherryl! I'm so glad you brought this to our attention. Your washer definitely shouldn't be doing that. Generally, excessive vibrations are caused by improper levelling, and adding a pedestal can make it more difficult to level properly. But I do have some good news for you! This link (https://bit.ly/3bGCsfh) is filled with some easy to follow steps that should help you get your washer to stay still. If for some reason you're still having trouble, just reference ticket number 1143328444, and contact us for further help. We can be reached through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
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