Questions & Answers

Q: QuestionI have a Samsung pedestal Model WE357A7W from an OLD Samsung washer model WF209ANW/XAA.. I just bought a NEW Samsung washer model WF45T6000AW.Is there a LEG BRACKET part I can use to SECURE the NEW washer to my OLD pedestal?

Asked 3 years ago by Rony.

• A:Answer No.

  Answered 2 years ago by BernadetteFVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this pedestal compatible with Samsung DVG45R6100W/A3 gas dryer?

Asked 3 years ago by joseph.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - White

• A:Answer Excellent question, Joseph. Yes. This pedestal is compatible with this Samsung gas dryer DVG45R6100W/A3. Have a great day. Melardo

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you take the feet off and put wheels on the washer and dryer for moving

Asked 3 years ago by Wheels.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer Hi There, We're glad to clarify your query! As per checking, the washer and dryer are designed to have leveling feet, not wheels. Have a great day! ^Chrystel

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this pedestal compatible with SAMSUNG DVG45T600P FL GAS PLAT DRYER ?

Asked 3 years ago by Carebearvilla.

• A:Answer We can help you to check if it is compatible, Carebearvilla. Yes, you can use it on your dryer. Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionGetting top load washer and front load dryer. Would it work to get just 1 riser for dryer? Will it look dumb? Getting a riser for washer may make it difficult to get laundry out. Thank you!

Asked 4 years ago by Rosie.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - White

• A:Answer Hello Rosie, Glad you asked that question about riser. You can use the riser for the dryer however it won't level the height of your washer. ^^Ross

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHello, is this pedestal compatible with washer WF45N5300AW/US and dryer DVE45N5300W/A3? If not, is there a list of the model numbers of pedestals that will fit my washer and dryer? Would WE357AOW/XAA pedestal fit my appliances? Thank you so much!

Asked 4 years ago by NB.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - White

• A:Answer Hi NB. Glad that you ask if this pedestal is compatible with your existing washer/dryer. This pedestal model (WE402NW) and (WE357AOW/XAA) are not compatible with your Washer/dryer. The compatible pedestal is WE357A8W/XAA. You may visit our website, click on the related tab, click see all compatible products on your pedestal (WE402NW): https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nw-a3/#related. This link is for the pedestal (WE357AOW/XAA): https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27-pedestal-white-we357a0w-xaa/#related. Have a great day. Melardo

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this Pedestal work with all brands of washers and dryers?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - White

• A:Answer Hi There. Glad that you ask if this pedestal will work with other brands for washers and dryers. We apologize; Samsung pedestals can only be used with Samsung washers and dryers. You may visit our website under the "Related" tab and click on "See All Compatible Product" for washers and dryers: https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nw-a3/#related. Have a great day. Melardo

  Answered 4 years ago by Samsung

  
  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: QuestionI love my new Samsung washer and dryer with pedestals, but how do I remove the pedestal drawer to retrieve things that have fallen off the back? Model: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer, Model:WE402NP, SKU:6323476

Asked 4 years ago by Nancy.

• A:Answer I believe you can pull them, two units, out as one, both together.

  Answered 2 years ago by CarynY

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncompatible with WF50K7500AW1AZ?

Asked 4 years ago by ree.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - White

• A:Answer Yes

  Answered 2 years ago by Feroz

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this compatible with the Samsung 5.4CuFt Active WaterJet Washer and 7.4CuFt ELECTRIC Dryer with Steam Sanitize, Model WA54R7200AV | DVE54R7200V?

Asked 4 years ago by AKM.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer Hello AKM, Thank you for reaching out. We appreciate you informing us of your inquiry if this pedestal is compatible with the Samsung 5.4CuFt Active Water Jet Washer and 7.4CuFt ELECTRIC Dryer with Steam Sanitize model WA54R7200AV or DVE54R7200V. We understand this information's importance, and we'll be glad to look into this for you. As per checking, this pedestal is compatible with Samsung 27" wide Front Load washers and dryers. You may visit our website to learn more about the product and if you wish to purchase it. https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nv-a3/#specs Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Your Reference Ticket Number: 1144662600 Thank you, and stay safe! -Angelica

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI have a Samsung pedestal I bought in 2014 (model # WE357AOW/XAA). My Samsung washer that I bought at the same time just broke and I need to get a new one. Is there a list of Samsung washers that I could be sure would fit this riser?

Asked 4 years ago by Jennette623.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer Hi Jennette623. Thank you for reaching out regarding your Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer on the list of compatible washers that would fit your pedestal. Regarding your concern, I will provide you with a link to the compatible washers and dryers list. Here is the link https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27-pedestal-white-we357a0w-xaa/#related Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144615819 ^Camille

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionis it compatible with the samsung model WF45T6000AW?

Asked 4 years ago by carlos.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - White

• A:Answer Hi carlos. Thank you for reaching out regarding your Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer; if this is compatible with the washing machine with model number WF45T6000AW. Regarding your concern, yes, this is compatible. I suggest you check this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/washers/front-load/4-5-cu-ft-front-load-washer-with-vibration-reduction-technology-plus-in-white-wf45t6000aw-a5/#specs Also, here is the link where you can purchase the pedestal with a storage drawer https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nw-a3/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144566248 ^Camille

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI bought two of these and turns out only one had the hardware bag. Since it took me about three or four months to arrange with people to help me get these under the washer and dryer I'm way past my return period. Any way to purchase just the hardware?

Asked 4 years ago by JDThird.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer Hi JDThird. Thank you for reaching out regarding your Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer. I am sorry to learn about the missing hardware bag. Regarding your concern, it would be best to speak to our Samsung Parts team to assist you. You can contact them at 800.627.4368 Mon - Fri 9:00 AM ~ 6:30 PM EST. I suggest you check this link for further assistance. http://www.samsungparts.com/CustomerService.aspx Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144615882 ^Camille

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs this pedestal compatible with WF45N5300AF?

Asked 4 years ago by Paul.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer Hello Paul, Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if this pedestal is compatible with WF45N5300AF. We understand how important this information is for you, and we're here to help. As per checking, this pedestal is compatible with Samsung 27" wide Front Load washers and dryers. You may refer to the link below to know your washer's complete specifications. See page 60. https://downloadcenter.samsung.com/content/UM/201908/20190809105729024/WF5500M_DC68-03876A-02_EN_MES.pdf You may reach out via our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144509843 -Angelica

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo these pedestals fit the DVE45T6000W and the WF45T6000AW?

Asked 4 years ago by TLee.

• A:Answer Hello TLee, Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if this pedestal fits the DVE45T6000W and the WF45T6000AW. We understand how important this information is for you, and we're here to help. As per checking, this pedestal is compatible with Samsung 27" wide Front Load washers and dryers. You may refer to the links below to know your dryer's (page 11) and washer's (page 18) complete specifications. https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf You may reach out via our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144509913 -Angelica

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHave dryer dve45b6300w/a3. What pedestal part# works with the dryer?

Asked 4 years ago by Mike.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - White

• A:Answer Hi Mike. Thank you for reaching out regarding Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer if this is compatible with your dryer. Regarding your concern, the pedestal compatible with your dryer is the 27" Pedestal (2019) model. The model number would be WE402NW/A3. I suggest you check this link to where you can purchase the pedestal. https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nw-a3/#specs Also, you can check this link for the full specs, features and dimensions of the dryer. https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu-ft-smart-electric-dryer-with-steam-sanitize-in-white-dve45b6300w-a3/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144475757 ^Camille

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionis this pedestal compatible with older samsung model wf328 washer & dv328 dryer? thank you

Asked 4 years ago by sam.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - White

• A:Answer Hello sam, Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if this pedestal is compatible with the older Samsung model wf328 washer & dv328 dryer. We understand how important this information is for you, and we're here to help. As per checking, this pedestal is compatible with Samsung 27" wide Front Load washers and dryers. We suggest checking your washer and dryer's user manual to know the complete specifications. Visit samsungparts.com should you wish to purchase a pedestal. You may reach out via our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144509983 -Angelica

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the total height with washer or dryer with the base? What clearance do I need under the cabinets to fit?

Asked 4 years ago by Jim.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - White

• A:Answer Hello Jim, Thank you for reaching out. We appreciate you informing us of your inquiry about the total height of the washer or dryer with the base and what clearance you need under the cabinets to fit. We understand this information's importance, and we'll be glad to look into this for you. The total height of the washer or dryer with base and the clearance you will need under the cabinet to fit depends on the size of your appliances. Here is a link to the pedestal's user manual for information about its dimensions. https://image-us.samsung.com/SamsungUS/home/home-appliances/home-appliances-accessories/pedestal/we402ne-a3/WE402NV_V4.pdf We suggest checking your appliances' user manual to know their dimensions and the installation requirements when installing with a pedestal for reference. Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Your Reference Ticket Number: 1144741580 Thank you, and stay safe! -Angelica

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionIs this product compatible with LG front load W/D models: WM8100HVA/DLEX8100V?

Asked 4 years ago by Johnnie.

• A:Answer Hi Johnnie. Glad that you ask if this pedestal model will fit your LG washer/dryer. This pedestal will only fit the Samsung Front Load washer or dryer. For the compatible Samsung washer/dryer, go to our website under the "Related" tab, and click "See All Compatible Products": https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402np-a3/#related Have a great day. Melardo

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)