“I popped in a 4k UHD BLURAY disc, and the rears dont have any sound - volume on them is all the way up. They will play dts:x content and regular content, but for some reason atmos wont work. Any solutions?”
Answer This Question
1-1 of 1 Answer
Hi Garrett! Ensure your soundbar is Atmos-enabled and connected to your TV via HDMI eARC. If you are still experiencing issues, please reach out to Samsung Support via any of these options: Phone: 1-800-SAMSUNG Available 8 AM - 12 AM EST 7 days a week LiveChat or Text: https://www.samsung.com/us/support/contact/ Facebook Messenger: https://www.facebook.com/samsungsupport Twitter: https://twitter.com/SamsungSupport The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/ ^Gina
Sorry, there was a problem. Please try again later.