“Is this device compatible with the Iphone 11 - if so how do I get it to active and backup all my photos and videos.”
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Hi, please note that the SanDisk - iXpand Phone Drive Luxe for iPhone Lightning and Type-C Devices is compatible with Windows 7, Windows 8, Windows 10, Mac OS X v10.9 or higher and it is also compatible with iPhone 11. Kindy see (http://www.sandisk.com/support/ixpandcompatibility) for iPhone and iPad compatibility. You can also refer to the link (https://support-en.sandisk.com/app/answers/detail/a_id/50917) for copy files to and from SanDisk USB, Phone Drive, and iXpand Luxe using USB Type-C connector with Apple Files App. If you encounter any problems, you can always contact us for support by opening a ticket at (https://support-en.sandisk.com/app/askweb).
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