“This does not seem to work with my new iPhone 16pro. Phone does not recognize the drive with the USB C. Is there an update or something needed to get this to work? Thanks”
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Hi Rudy, We are sorry for the inconvenience. Please know that the SanDisk - 256GB iXpand Phone Drive Luxe for iPhone Lightning and Type-C Device is compatible with iPhone 16 and can be accessed by using Apple Files App. To use the drive using SanDisk applications a firmware update is required, please refer to Answer ID 44572 (https://support-en.sandisk.com/app/answers/detailweb/a_id/44572) for the compatibility and instructions. If you face any issues, you can open a ticket at (https://support-en.sandisk.com/app/askweb) with detailed problem and error screenshots.
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