“What is the exact mountable byte size of the 500GB model (sector*sector size)? I couldn't find it on the datasheet.”

Asked by KB 4 years ago

1-2 of 2 Answers

The device comes formatted to exFAT, 1KB sector size I believe. You can reformat the drive to FAT 32 or NTFS. If you re-format the drive you can also change the sector size. I used the default sector size when re-formatting the drive to NTFS. I found the exFAT format caused the drive to be really slow when coping 1.19 G Byte of data.
Answered by GaryZ 4 years ago
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Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Answered by SanDisk Team 4 years ago
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