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As far as I know, much like the memory on cell phones, you can never access 100% of the marketed space/ memory. There are always embedded files/ applications/ nitty-gritty, fine-print items that take up a portion of the memory. At least that has always been my experience!
Sorry, there was a problem. Please try again later.This is due to the fact that some of the memory is formatted that way to be unusable. This article explains it well: https://www.howtogeek.com/123268/windows-hard-drive-wrong-capacity/
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