“None of the screws included with the wall mount fit the back of my TV. I bought a 43" TCL Roku TV Model 43S405. The specs of the TV say it requires a 100mm x 100mm M4x12 screw. The wall mount specs say 100mm x 100mm, but not 1 srew fits.”
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Hi Jen, I'm sorry you don't have the screws you need. Please give our customer care team a call at 800-359-5520. We are standing by 7 days a week and will get you what you need. Kathryn @SANUS
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Sorry, there was a problem. Please try again later.Aren’t the long screws for the studs in the wall not the back of the TV.
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