Questions & Answers

Q: QuestionDoes this drive have moving parts or is it solid state?

Asked 5 years ago by TonyR.

This question was asked about the related product: Seagate - Backup Plus 5TB External USB 3.0 Portable Hard Drive - Black

• A:Answer Spinning hard drive inside. Five TB solid state drive would be MUCH more expensive.

  Answered 5 years ago by PhotoJoe

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this hard drive compatible with mac & windows ?

Asked 4 years ago by Jackie.

• A:Answer Yes it has folders for both applications

  Answered 4 years ago by ZeppandaVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionCan it be used to back up multiple devices at the same time?

Asked 5 years ago by jean.

This question was asked about the related product: Seagate - Backup Plus 5TB External USB 3.0 Portable Hard Drive - Black

• A:Answer I can't think of a way to directly backup multiple devices at the same time. You could attach it to a computer and share it over the network, and then multiple devices could back up to it.

  Answered 5 years ago by PeterJuhlVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this have its own power supply?

Asked 5 years ago by OqpO.

This question was asked about the related product: Seagate - Backup Plus 5TB External USB 3.0 Portable Hard Drive - Black

• A:Answer It comes with a USB cord should get power from whatever you plug into

  Answered 5 years ago by GammerVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this a SSD ??

Asked 3 years ago by Anonymous.

• A:Answer No, it is Not. SSDs cost way more than this one.

  Answered 2 years ago by Anonymous

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this drive work for the playstation 4?

Asked 4 years ago by MadOne.

This question was asked about the related product: Seagate - Backup Plus 5TB External USB 3.0 Portable Hard Drive - Black

• A:Answer Yes. It does. I just installed STHP5000600 model and my PS4 it recognize it and format the drive to use it as external storage.

  Answered 4 years ago by Davesdream

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this work with a Xbox 1 s ?

Asked 5 years ago by AngryBlackCat.

• A:Answer Yes

  Answered 5 years ago by Beargio

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it possible to move this external drive back and forth between MacBook Air and Windows without having to do anything to the drive, such as formatting, as required by some of Seagates earlier backup drives? Thanks!

Asked 2 years ago by CruiousJem.

Q: Questionwhen downloading from iphone to backup does it indicate date of pictures and videos

Asked 2 years ago by pleasehelp.

Q: QuestionWill This work on a PS5 ?

Asked 4 years ago by Mouly.

Q: QuestionDoes it back up software programs (Microsoft Windows Pro - Word, Excel, etc) .

Asked 4 years ago by Backup.

This question was asked about the related product: Seagate - Backup Plus 5TB External USB 3.0 Portable Hard Drive - Black

Q: QuestionI have a ps5 and only a ps5, will this work only on my ps5??? I need more room. PS 5 is small. These ps 5 games are huge.

Asked 4 years ago by b.

This question was asked about the related product: Seagate - Backup Plus 5TB External USB 3.0 Portable Hard Drive - Black

Q: QuestionIs this version compatible as an external HDD for PS4 ?

Asked 5 years ago by Jack.

• A:Answer Yes, it is compatible for the PlayStation 4. I own this external hard drive, works great!

  Answered 5 years ago by Jdwells71Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this be able to store ps5 games on? And yes I know you can't play ps5 games from it either. Thanks

Asked 5 years ago by Jcrowder63.

This question was asked about the related product: Seagate - Backup Plus 5TB External USB 3.0 Portable Hard Drive - Black

Q: QuestionWill this work with nvidia shield 2017?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Seagate - Backup Plus 5TB External USB 3.0 Portable Hard Drive - Black

Q: QuestionCan this drive be formatted to eXfat to accept PC, Mac, and Linux files?

Asked 5 years ago by CapnBill.

• A:Answer Hello CapnBill, The Segate Backup Plus Portable 5TB hard drive Light Blue ( model STHP5000402) comes formatted exFAT. Here is the product website: https://www.seagate.com/support/external-hard-drives/portable-hard-drives/backup-plus-portable/#specs If further support is needed you can contact our support site from the link below: https://www.seagate.com/contacts/ Regards, Zac Seagate Support

  Answered 5 years ago by SeagateTechnicalSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this work with a ps4?

Asked 5 years ago by Charlton05.

This question was asked about the related product: Seagate - Backup Plus 5TB External USB 3.0 Portable Hard Drive - Black

• A:Answer yes it does

  Answered 5 years ago by GammerVerified Purchase

  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: QuestionDoes this work for Xbox one?

Asked 5 years ago by Emoqueen.

This question was asked about the related product: Seagate - Backup Plus 5TB External USB 3.0 Portable Hard Drive - Black

Q: QuestionDoes This Work on The Xbox One

Asked 5 years ago by Vibez.

This question was asked about the related product: Seagate - Backup Plus 5TB External USB 3.0 Portable Hard Drive - Black

• A:Answer Hello Vibez, We understand you want to use the Seagate Backup Plus Portable on the Xboxe one. Seagate USB external drives are designed, tested and supported to work with desktop and laptop computers. Seagate USB external drives may be used with many other devices and this article will provide information on other environment the drive could be used on. When using a Seagate USB external drive with something other than a desktop or laptop computer, Seagate recommends consulting the manufacturer of your device to understand what limitations may exist. Please check on following link for more information about compatibility: https://www.seagate.com/support/kb/seagate-usb-external-drive-compatibility-006152en/ Regards, Zac Seagate Support

  Answered 5 years ago by SeagateTechnicalSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question