Questions & Answers

Q: QuestionDoes the mattress require a box spring or can it be placed directly on a bed frame?

• A:Answer The product specifications indicate that "Box Spring Included" is "false". This means that the mattress does not require a box spring and can be placed directly on a bed frame.

Q: QuestionWhat is the weight limit for this mattress, and is it suitable for heavier individuals?

• A:Answer The maximum weight capacity of the COOL & CLEAN 14" HYBRID mattress is 350 pounds. It can accommodate heavier individuals within this weight limit.

Q: QuestionWhat is the California Used Mattress Recovery Act, and how does it relate to the purchase of this mattress?

• A:Answer The California Used Mattress Recovery Act aims to manage the disposal of used mattresses in California. When a new mattress is delivered to an address in California, customers may be eligible to schedule a pickup of their old mattress. More information about the act can be found on the California Used Mattress Recovery Act website or by calling the provided phone number.

Q: QuestionHow does the easy transport and set-up process simplify the delivery and installation of the mattress?

• A:Answer The easy transport and set-up process of the COOL & CLEAN 14" HYBRID mattress simplifies delivery and installation by conveniently compressing the mattress into a box for easy shipping and portability. This allows the mattress to be delivered right to the customer's door, eliminating the need for special delivery or installation services.

Q: QuestionDoes the mattress come with a warranty, and if so, what does it cover?

• A:Answer Yes, the mattress comes with a 10-Year Limited Warranty. The warranty covers defects in materials and workmanship.

Q: QuestionWhat certifications does the mattress foam have, and what do they signify in terms of safety and quality?

• A:Answer The mattress foam is CertiPUR-US certified, which means it is made without harmful substances such as ozone depleters, PBDEs, TDCPP or TCEP, mercury, lead, formaldehyde, and phthalates. This certification signifies that the foam meets high standards of safety and quality, ensuring it is safe for indoor air quality and free from harmful chemicals.

Q: QuestionHow does the hybrid construction of this mattress combine the benefits of innerspring coils and memory foam?

• A:Answer The hybrid construction of the Sealy COOL & CLEAN 14" HYBRID mattress combines the benefits of innerspring coils and memory foam by providing responsive support from the Quantum Edge fabric-encased coils and body-conforming comfort from the SealyChill Gel-Infused Memory Foam and Advanced Comfort Foam layers. This combination helps reduce tossing and turning, promoting a more restful sleep.

Q: QuestionWhat is the firmness level of the COOL & CLEAN 14" HYBRID mattress?

• A:Answer The firmness level of the COOL & CLEAN 14" HYBRID mattress is Medium Firm. The product description mentions "Comfort Feel: Medium Firm".

Q: QuestionWhy is this mattress (king) smaller than size on website? It’s 4 inches on width and 2 inches on length. What can be done?

Asked 3 years ago by Millie.

• A:Answer Hello The Dimensions for the Sealy Cool & Clean 10" Hybrid are - Height 10" - Width 76" - Length 80" Thank you

  Answered 2 years ago by Sealy Team

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