A:AnswerHi Tmoe! Thank you for reaching out. To answer your question, the maximum speed is 15mph for the Go-Kart Kit. Please let us know if you have any more questions!
A:AnswerYes, you are able to purchase the Gokart Kit directly at some stores. We suggest you call the store before going to make sure they have this unit available for pick up and not just placing the order at the store.
Thank you
A:AnswerHi there! Thank you for reaching out. My apologies, I don't understand your question. The GoKart Kit is the complete kit needed for transforming your Ninebot S into a fully functioning GoKart. You do need to purchase both products. I hope this helps answer your question.
A:AnswerHi LT, You do need them, we would like to investigate and be happy to check your package. Please contact our technical support and I am sure we can assist!
technicalsupport@segway.com
1-888-523-5583 | 7:00 am - 5:00 pm PST Daily
A:AnswerThere should be an option to search new device on the upper right hand side of the device page inside the application. Its an upside down triangle icon. Make sure you have turned off your other unit that has already been connected to disconnect as the app can only have 1 connected device at a time.
A:AnswerYou can only use the ninebot nine s or ninebot minipro with the segway gokart. Its a proprietary connection
So yes you have to buy a ninebot nine s or minipro (not sold at bestbuy) in order to use the gokart kit