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The return policy depends on where you have bought the product. Best Buy's standard return policy is 30 days. All-Day Clear hearing aids are protected by a 1-year manufacturer's warranty. It covers defects in material and workmanship for the devices, which includes their external and internal components, charging case, cord and plug, and is subject to the terms and conditions set forth on our website: https://otc.sennheiser-hearing.com/us/en/warranty
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