Questions & Answers

Q: QuestionDoes this soundbar include a remote control?

• A:Answer Yes, the soundbar comes with a remote control.

Q: QuestionCan I connect this soundbar to my home network?

• A:Answer Yes, this soundbar can connect to your home network via the LAN connector.

Q: QuestionDoes this Sennheiser soundbar support high-resolution audio?

• A:Answer Yes, this soundbar supports high-resolution audio.

Q: QuestionHow many channels does this Sennheiser soundbar have?

• A:Answer This Sennheiser soundbar has 7.2 channels.

Q: QuestionCan I mount this soundbar on the wall?

• A:Answer Yes, you can mount this soundbar on the wall.

Q: QuestionIs this mountable? If so, what bracket is recommended? Thanks.

Asked 2 years ago by Reid.

• A:Answer Sennheiser SB02-WM - Front is the model you'll need for the Ambeo Plus Soundbar. It sells most places for less than 100 dollars. My unit isn't wall mounted but this is the part number you'll need to mount yours.

  Answered 2 years ago by DavidTVerified Purchase

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Q: QuestionI use only ROKU and Spotify. My LG OLED is 5 years old, and has an HDMI ARC port and an optical audio port (no eARC) What are the limitations of Dolby Atmos and the overall sound experience with my set up?

Asked 2 years ago by Lenny.

• A:Answer The ROKU and LG OLED must be capable of outputting Atmos signaling, however, this Ambeo Soundbar Plus has this 3d virtualization feature that's (IMHO) incredible. I have a Sony A80k which is pretty current and it has Earc and Dolby Vision +, dts-x and the like, but the Ambeo's 3d virtualization is really pretty phenominal. My living room space is unbalanced, but I've run the calibration and in watching any programming that is ATMOS enabled, I can hear things that make me turn my head quite often as if there's a speaker in a place where there is no physical speaker. The only caveat to that is on lower volumes, it's not as profound, however, when the volume is at 18 or higher on the set, buckle up. I opted to get an SVS wired sub rather than the Sennheiser sub for personal reasons. You might want to consider getting a newer smart LG if that's your preference. You can always get last years model for significantly less than the latest. The B9 series and C10 series are still phenominal sets IMHO and the prices there aren't as prohibitive as the newest sets. Leave the ambeo processing on, make sure you've run the calibration and crank it to 24. That'll help you evaluate what you've got and what you may need to do next if anything at all.

  Answered 2 years ago by DavidTVerified Purchase

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Q: QuestionHow do you factory reset this soundbar

Asked 7 months ago by Park.

Q: QuestionDoes this support Dolby MAT? Are it's HDMI Out ports 2.1 HDCP 2.2? Does it passthrough ALLM, VRR, FRM, and 4K 120 Hz Dolby Vision e.g. The Xbox Series X.?

Asked 2 years ago by JuanChocoPlasta.

Q: QuestionCan you use a Non-Sennheiser Sub Woofer with this Soundbar i.e. Velodyne?

Asked 2 years ago by DavidT.

• A:Answer Yes. It has a SW output jack (RCA).

  Answered 2 years ago by Anonymous

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Q: QuestionHow much space does there need to be between the soundbar and TV so as not to block the Atmos effects?

Asked 3 years ago by Walterego.

• A:Answer Does this have built-in Dolby Atmos or can it just decode the Atmos sound from your TV?

  Answered 1 month ago by Anonymous

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Q: QuestionLess than perfect acoustics: nonflat ceiling: symmetrical, slightly sloped ceiling. Side walls asymmetrical (Right: large straight surface on the right, Left: mostly open, wall an additional15 feet away. Rear:open to kitchen/dining. Sonos or Sennheiser?

Asked 3 years ago by ABB.

Q: QuestionIs there an option to calibrate for 2-3 different room arrangements (e.g with curtains vs. very large window surfaces without curtains) and then switch between the presets as needed?

Asked 3 years ago by ABB.

Q: QuestionIs it preferential to connect to network via Ethernet cable or WiFi? If wired network connection disable any functionality attributed to WiFi?

Asked 3 years ago by ABB.

Q: QuestionIs it possible to tie to the Ambeo Soundbar to any other speakers than the Sub? E.g. to connect to existing in-celing wired speakers that are in adjoining rooms. Sonos-AMP like connectivty to various speakers. Does Sennheiser has such plans to expand?

Asked 3 years ago by ABB.

Q: QuestionWhen will this soundbar release?

Asked 3 years ago by Kevin.

• A:Answer It is available now. Just not in all stores at the moment.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionMade in Germany??

Asked 3 years ago by Liz.