“I have been connected but after a few days I can't find it anymore... Tried it on my iphone and on my mac several times but it wont show in my bluetooth settings. What do I do?”
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Check you have unpluged the charge cable as Bluetooth is off when charging. Also I find that the power button needs to be pressed for 5+ seconds to activate
Sorry, there was a problem. Please try again later.Something similar happened to me and it turns out it was caused by my wife's phone. We share these, so when I turned them on at the gym, they paired immediately but then lost connection. This happened about ten times and I realized I was close to her...so she went to her settings and "forgot" the headphones from her recents list so they wouldn't auto connect. I "forgot" the headphones as well from the list on my Bluetooth settings and restarted the headphones. Problem was fixed after that. Try forgetting the headphones from all the devices you've paired them with before and restart them after. Hopefully that fixes your problem!
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