Questions & Answers

Name: Sennheiser - HD 4.50 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Brand: Sennheiser
SKU: 5826900
Price: 179.99 USD
Rating: 4.4 (585 reviews)

Sennheiser - HD 4.50 Wireless Noise Cancelling Over-the-Ear Headphones - Black

Model:: HD 4.50 BTNC; |
SKU:: 5826900

User rating, 4.4 out of 5 stars with 585 reviews.

Highly rated by customers for:

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QuestionI cannot get any sounds when using the cable. Bluetooth is ok. I can't find an answer anywhere. I tried resetting the power button. Any help appreciated
Asked 5 years ago by Greg.
- Answer There is a weird quirk with the cable that they don't call out to enough in their instructions. Look at the end that should connect to the headphones. You will see that there are nubs for locking in the headphone end. You may need to rotate the headphone-side part of the cable while pushing in until you can feel it go deeper. You can then try rotating more, potentially in both directions to get the right one, and it should lock. The strange thing is that the headphones will recognize you have jacked in the cable even when they haven't reached maximum depth for locking in. It'll still disable all the wireless things like turning on of the headphones and the sound buttons even when the headphones are essentially unusable. I was so convinced I had a defective product that I ended up foolishly exchanging mine. Some articles that I hadn't found in my first search pointed me the right way. Hopefully that helps. If Sennheiser reads this, make your start-up instructions for plug-in vs. bluetooth clearer. Putting the lock-in instructions off to an easily dismissed corner will cause a lot of grief and hurt your brand when they think the headphones don't work for cable.
  Answered 5 years ago by Anonymous
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QuestionIf the headphone run out of the battery, can I still use it while charging it?
Asked 8 years ago by Anonymous.
- Answer When charging the Bluetooth turns off but they still work with the audio cable. Seems an odd design decision to turn Bluetooth off when you have external power but that's how they are. I used them on a flight across the pacific for 13 hours both on battery and while charging.
  Answered 7 years ago by Davew
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QuestionHow do I connect them to iPad Pro.. It's not showing Sennheiser in blue tooth.
Asked 7 years ago by JohnA.
- Answer Try setting the headphones to pairing mode: 1) Turn off headphones 2) Hold the power button for 5-10 seconds until the light alternates between blue and red (the headphones are now in pairing mode) 3) Go to the bluetooth settings on your ipad to connect
  Answered 7 years ago by Steve
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QuestionAre the Sennheiser HD 4.50 BTNC headphones compatible with PlayStation 4 ?
Asked 8 years ago by Mary.
- Answer In short, no. When connected to the PS4 controller via the aux cable, they are not detected as either a microphone or alternate audio output source. The headphones suspend button functions while hardwired as part of the design so these are not really a gaming option. Better off using these as part of a home theatre solution
  Answered 8 years ago by Scotty89
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QuestionI like to connect to a TV. Will that be possible and advised
Asked 8 years ago by Stuke5.
- Answer Yes, very possible. You will need a Bluetooth transmitter if your TV does not have functionality built in. I'm using an Avantree Priva III. Works great.
  Answered 8 years ago by Anonymous
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QuestionCan they still be used when charging? I have a series of long flights and do not want them to die.
Asked 7 years ago by Kris.
- Answer Cannot play while charging but battery lasts more than 24 hours and charges fast, so you may manage between flights with an external battery.
  Answered 7 years ago by Loko
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QuestionHi i was just wondering if the sennheiser headphones mic work during gaming.
Asked 8 years ago by YH.
- Answer It doesn't work on ps4 via the original cable connected to a controller. It does however work on phone and pc as far as I can tell.
  Answered 7 years ago by Ps4gamer
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QuestionIs the bluetooth off when using the cable? Can one turn it off, or is it always on?
Asked 7 years ago by Chris.
- Answer if you plug in the cable it recognizes the connection and turns off the Bluetooth
  Answered 7 years ago by Arnold
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QuestionI do not have a wireless computer. Do headphone come with cord to connect to computer.
Asked 7 years ago by John.
- Answer Yes!
  Answered 7 years ago by Mario
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Questionis this product on display in store?
Asked 8 years ago by XQ99.
- Answer Yes. But they are a really new item, so a "test" station may not be up and running just yet at your store.
  Answered 8 years ago by Egnurlaup
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Questionwhy cant i use the mics while using cable? my phone use the phone's mics to record. but while using bluetooth, the mics in this headphone works. it is really stupid. i tried my other earphones and it works well (use the mics in earphone not the phone)
Asked 6 years ago by evan.
- Answer The cable provided dose not support microphone input. I am not sure if their might be a cable that is wired to use the mic.
  Answered 5 years ago by TriWolf
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Questionis it fully compatible with Motorola Android based cell phones?
Asked 7 years ago by Anonymous.
- Answer Yes, any cell phone with Android is compatible with the headphones.
  Answered 7 years ago by Luigi
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Questionif they are out of charge, can i use them as wired headphones ? so the aux provides the headphone with power?
Asked 7 years ago by amumon.
- Answer Yes, on this model, you can use the aux connection if the battery is drained.
  Answered 7 years ago by CommunityAnswer
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QuestionIf the cable brakes (the one you send with the headset) can i use other 2.5 mini-jack cables on them or not because of the nozle in the headset?
Asked 7 years ago by Void.
- Answer Both the 2.5 mini audio cable and the USB charging cable are standard cables you can buy anywhere.
  Answered 7 years ago by Sailored
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QuestionHi, is any carrying case included with this headphones? What are accessories in the box? Thank you for your time and reply. Will
Asked 8 years ago by Will.
- Answer A soft shell carrying case is included with the headphones. It also comes with a micro-usb charging cable and a 2.5mm to 3.5mm aux cable.
  Answered 8 years ago by John
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QuestionCan these headphones be used on a soundbar? My soundbar is a Samsung
Asked 5 years ago by outdoors.
- Answer Yes, it can be used on a soundbar.
  Answered 5 years ago by CommunityAnswer
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QuestionCan two of these headphones connect to one TV simultaneously?
Asked 5 years ago by Harry.
- Answer Yes, as long as your TVs bluetooth can support 2 device simultaneously.
  Answered 5 years ago by TriWolf
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QuestionCan I use these headphones in the Bluetooth mode with my TV Soundsystem and someone else in the room have the sound system of the TV to adjust accordingly. My question is can both items work at the same time?
Asked 5 years ago by Tony.
- Answer For both to work depends on you TV Sound system and not the headphones. The Bluetooth on my TV works with the HD4.5 but the tv shuts off the TV speakers.
  Answered 5 years ago by video
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QuestionWhy is the packaging very different and looking so cheap on the red? Is the red version counterfeit? Bought one at $79.99...
Asked 5 years ago by Chao.
- Answer I own these and got the black pair for my husband. The headphones themselves are pretty much identical except the red accents. They seem legit to me.
  Answered 5 years ago by Erynne
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Question“If you are using the audio cable instead of Bluetooth, does the noise cancelling feature automatically turn on? If it is does turn on, is there any way you can switch the feature off as well in cable mode?
Asked 5 years ago by Mluu.
- Answer When using the cable, you can still use the noise cancelling feature which is great. To do so, when the audio cable is in the headphone, press on the on/off switch and it will turn on/off the feature. You do not need to long-press it. There will be a blue light that will turn on, thus signifying that the noise-cancelling feature has been enabled. It will, however, run out eventually when the battery runs out, but you will still be able to use the headphone without noise cancelling. I hope this helps.
  Answered 5 years ago by NickyItachi
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Showing 1-20 of 105 questions

Questions & Answers

Sennheiser - HD 4.50 Wireless Noise Cancelling Over-the-Ear Headphones - Black

Q: QuestionI cannot get any sounds when using the cable. Bluetooth is ok. I can't find an answer anywhere. I tried resetting the power button. Any help appreciated

Q: QuestionIf the headphone run out of the battery, can I still use it while charging it?

Q: QuestionHow do I connect them to iPad Pro.. It's not showing Sennheiser in blue tooth.

Q: QuestionAre the Sennheiser HD 4.50 BTNC headphones compatible with PlayStation 4 ?

Q: QuestionI like to connect to a TV. Will that be possible and advised

Q: QuestionCan they still be used when charging? I have a series of long flights and do not want them to die.

Q: QuestionHi i was just wondering if the sennheiser headphones mic work during gaming.

Q: QuestionIs the bluetooth off when using the cable? Can one turn it off, or is it always on?

Q: QuestionI do not have a wireless computer. Do headphone come with cord to connect to computer.

Q: Questionis this product on display in store?

Q: Questionwhy cant i use the mics while using cable? my phone use the phone's mics to record. but while using bluetooth, the mics in this headphone works. it is really stupid. i tried my other earphones and it works well (use the mics in earphone not the phone)

Q: Questionis it fully compatible with Motorola Android based cell phones?

Q: Questionif they are out of charge, can i use them as wired headphones ? so the aux provides the headphone with power?

Q: QuestionIf the cable brakes (the one you send with the headset) can i use other 2.5 mini-jack cables on them or not because of the nozle in the headset?

Q: QuestionHi, is any carrying case included with this headphones? What are accessories in the box? Thank you for your time and reply. Will

Q: QuestionCan these headphones be used on a soundbar? My soundbar is a Samsung

Q: QuestionCan two of these headphones connect to one TV simultaneously?

Q: QuestionCan I use these headphones in the Bluetooth mode with my TV Soundsystem and someone else in the room have the sound system of the TV to adjust accordingly. My question is can both items work at the same time?

Q: QuestionWhy is the packaging very different and looking so cheap on the red? Is the red version counterfeit? Bought one at $79.99...

Q: Question“If you are using the audio cable instead of Bluetooth, does the noise cancelling feature automatically turn on? If it is does turn on, is there any way you can switch the feature off as well in cable mode?

QuestionI cannot get any sounds when using the cable. Bluetooth is ok. I can't find an answer anywhere. I tried resetting the power button. Any help appreciated

QuestionIf the headphone run out of the battery, can I still use it while charging it?

QuestionHow do I connect them to iPad Pro.. It's not showing Sennheiser in blue tooth.

QuestionAre the Sennheiser HD 4.50 BTNC headphones compatible with PlayStation 4 ?

QuestionI like to connect to a TV. Will that be possible and advised

QuestionCan they still be used when charging? I have a series of long flights and do not want them to die.

QuestionHi i was just wondering if the sennheiser headphones mic work during gaming.

QuestionIs the bluetooth off when using the cable? Can one turn it off, or is it always on?

QuestionI do not have a wireless computer. Do headphone come with cord to connect to computer.

Questionis this product on display in store?

Questionwhy cant i use the mics while using cable? my phone use the phone's mics to record. but while using bluetooth, the mics in this headphone works. it is really stupid. i tried my other earphones and it works well (use the mics in earphone not the phone)

Questionis it fully compatible with Motorola Android based cell phones?

Questionif they are out of charge, can i use them as wired headphones ? so the aux provides the headphone with power?

QuestionIf the cable brakes (the one you send with the headset) can i use other 2.5 mini-jack cables on them or not because of the nozle in the headset?

QuestionHi, is any carrying case included with this headphones? What are accessories in the box? Thank you for your time and reply. Will

QuestionCan these headphones be used on a soundbar? My soundbar is a Samsung

QuestionCan two of these headphones connect to one TV simultaneously?

QuestionCan I use these headphones in the Bluetooth mode with my TV Soundsystem and someone else in the room have the sound system of the TV to adjust accordingly. My question is can both items work at the same time?

QuestionWhy is the packaging very different and looking so cheap on the red? Is the red version counterfeit? Bought one at $79.99...

Question“If you are using the audio cable instead of Bluetooth, does the noise cancelling feature automatically turn on? If it is does turn on, is there any way you can switch the feature off as well in cable mode?