“Do I need to click on any button on the headphone before connect with the 3.5mm cable to my laptop? I don't know the wire is broken or headphone's issue, I'm not able to connect to any device through that 2.5mm to 3.5mm cable which come with the box.”
1-2 of 2 Answers
No you do not have to click any button Before or after connecting your headphones to your laptop just open them up
Sorry, there was a problem. Please try again later.call 877-736-6434 and select option for tech help and you will be connected with one of four highly knowledgeable guys who can walk you through any problems you have. They know the products and aren't reading from a manual without knowledge of the product. I can connect my momentum 3 to my imac with no problem. More likely a simple computer setting. Try rebooting your headphones by holding the multi function button down for 20 seconds, that completely resets the headphones which is different from the app reset function. Easiest is just call the senn. guys.
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