Questions & Answers

Q: QuestionWill the sennheiser RS 175 work with hearing aids

Asked 5 years ago by bob.

• A:Answer I wear over the ear hearing aids and have an occasional problem that I can fix by moving the right earpiece. My hearing aids have never been a great fit but I can adjust for that. I would recommend this model.

  Answered 5 years ago by rrutzVerified Purchase

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Q: QuestionI’m having a problem with the sound cutting in and out. According to the instructions the connections are good. Digital hookup. I read that the modem may be to close. Do they consider the TV box to act as a modem ?

Asked 5 years ago by Sound.

Q: Question. Currently, own a Sennheiser Earphone set that was jacked into our old Samsung 46". I had to replace it. Just purchased a 50" QLED with Optical Output to an LG Soundbar. That has Bluetooth. Can any Sennheiser use Bluetooth?

Asked 5 years ago by John.

• A:Answer You cannot connect with Bluetooth. You must have an optical splitter in order to connect to the optical input of the base with a separate optical cable. Then the audio output of the TV must be set to PCM mode and it will work perfectly!

  Answered 4 years ago by traveler1717

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Q: QuestionCan I control volume on headphones independently from someone listening to the sound from the TV?

Asked 5 years ago by Marty.

• A:Answer Yes

  Answered 5 years ago by CaneladyVerified Purchase

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Q: QuestionWill these connect to a Samsung Q60R TV?

Asked 5 years ago by GJS.

• A:Answer Headphone base can hookup with 3.5mm headphone jack or digital audio optical output on your tv and both cables are supplied . Hope this helps.

  Answered 5 years ago by Paparo1

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Q: QuestionEverything works but I now have no audio on headset

Asked 5 years ago by Billyo85.

Q: QuestionHad my set about 3-4years. Hooked up with optical digital connection from Marantz receiver to the connector and then RCA to the headphone unit. Worked well until week ago. Now have a rapid clicking noise through the system and no other sound.

Asked 5 years ago by Bill.

Q: QuestionCan I get a optical splitter and for my tv and put my sound bar on it with my ps3 and still have the sound come out of sound bar

Asked 5 years ago by bRicKhOoousE.

Q: QuestionIf i buy another set of these headphones would it be possible to pair both headsets to the same charging station? so i can charge one and use the other one while the first is charging.

Asked 5 years ago by Sebastian.

• A:Answer Yes. I bought the one headset with charging station from best buy. I bought a second headset only from another store as bestbuy only sells the headset with the charging station. I didn't even have to pair the second headset, mine worked as soon as it was fully charged. You can charge one headset and use the second at the same time. Or if you have someone else over you can use both headsets at the same time. The charging station can only charge one headset at a time. Also the max headset supported by the charging station is two headsets.

  Answered 5 years ago by ThisGuyVerified Purchase

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Q: QuestionCan the sound volume controlled by the headphones be adjusted independently of the volume of the TV? Can a person without the headphones adjust the volume without affecting the volume of the sound from the headphones and visa-versa

Asked 5 years ago by Steve625.

• A:Answer The volume of my headset is entirely independent of the volume of the TV. May not be the same for all TV models.

  Answered 5 years ago by Chuck

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Q: QuestionI have a Model 175, how can I access or obtain replacement instructions for tuning the headphones?

Asked 5 years ago by Larry.

• A:Answer Googling Sennheiser I found....Larry...change the xx to tt. Hopefully you'll get this ok. hxxps://en-us.sennheiser.com/ from there I clicked on Support which led me to hxxps://en-us.sennheiser.com/service-support-contact-center Scrolling almost to the bottom of the page, above Newsletter and bottom of their box list I found 'Downloads' Clicked on that, which brought me to hxxps://en-us.sennheiser.com/download In the Quicksearch Box where it says Product name, I typed RS 175 (which is the model I have) then I hit enter and a list of their assets appeared, The second one down is Instruction Manual...maybe this helps? Clicking on that brings me to... PDF instruction book here: hxxps://assets.sennheiser.com/global-downloads/file/2663/RS175_Manual_EN_0919.pdf Good Luck!

  Answered 5 years ago by CinjoVerified Purchase

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Q: QuestionIs it possible to adapt Sennheiser RS 175 headphones to amplify conversation for people with hearing loss?

Asked 5 years ago by Tommy.

Q: Questionwhy won't my samsung QRQ60 connect bluetooth with new Sennheiser RS175 headphones? All connections to the TV were correctly installed.

Asked 5 years ago by Edwin.

• A:Answer I had a little bit of trouble also, but the key is to go into the sound settings on the Samsung remote. Go to the expert settings and set it on PCM. The other settings won't work without it. Byron Thompson

  Answered 5 years ago by AnonymousVerified Purchase

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Q: Questionif i connect analog, do i get surroundsound

Asked 5 years ago by joeslc.

• A:Answer Yes you do. It has 3 settings. Off, 2 speakers or 4 speakers. Very nice sound.

  Answered 5 years ago by BikergirlVerified Purchase

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Q: QuestionWill these work with Samsung UHD TV 8 series, it has an optical audio connection?

Asked 5 years ago by skimywhistler.

• A:Answer Our TV is a Samsung. It is a smart TV but I had to plug ours into the analog. It has a digital cord too. They work very well for hard of hearing people. Very noise canceling.

  Answered 5 years ago by BikergirlVerified Purchase

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Q: QuestionI need to replace my RS 170 wireless headphones currently used with a non-bluetooth TV (Samsung LCD Series 7 750). Are the RS 175 headphones compatible with this TV?

Asked 5 years ago by johnt.

Q: QuestionCan I use ear plugs in place of over the ear headset

Asked 5 years ago by Jofe34.

• A:Answer Why would you want too. These are so good and noise blocking that it makes you right there. I ware hearing aids and I use these right over them just turn the volium down a little. If that is what your question is all about.

  Answered 5 years ago by USMC46Verified Purchase

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Q: QuestionMy husband is hard of hearing - I'm not - can he use these headphones to hear the television at the same time I am listening to the TV?

Asked 5 years ago by JustWonderingifitWorks.

• A:Answer Yes, they are very good for the function for hearing the television better when other are also listening to it at a lower volume. They are also excellent for use in watching another program on a different t.v. without disturbing anyone else that might be watching a different program on a t.v. that is in close proximity. This is the second pair of this brand of headphones I have owned. The fist pair lasted for over 10 years. The older pair is still functional but my new t.v. does not have a connection for the older version of the headphones. My only advice for using these headphone is that the leather ear pads and head pads wear out after about a years use and need to be replaced. Order some in advance from he manufacturer to have on hand when that happens. One time I ordered replacement pads and had to wait a couple of months for the pads to arrive because they were on backorder. The sound quality of these headphones is excellent. I have been very pleased with this product.

  Answered 5 years ago by GoodChoiceVerified Purchase

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Q: QuestionI have charged these. But no sound. I lost booklet. It’s not charging. Do I have to replace battery. Does this have batteries? Thanks

Asked 6 years ago by Joan.

• A:Answer You do not say whether this is a new installation and you can't get it to work or whether the system was working and suddenly stopped. Some things to look at: Batteries: You say the batteries are charged and then say it is not charging. (New installation: The batteries need 16-24 hours to fully charge before you begin using the headphones.) The battery indicator light at the top of the base will be green if the headphones are charged, blinking red if it is charging. The batteries are in the headphone and recharge through the base if properly positioned on the charger atop the base. They are rechargeable batteries. Do not replace them with ordinary batteries or you may damage the system. Connection: The base has two cables, one plugged into an electrical source and the other into the TV. If the base is showing a green light, indicating the headphones are charged and you have no sound, then there are two possibilities: Check your connection from the base to the TV. The base uses an optic cable to the optic cable input on the TV. Optic cables can be gently bent but will break inside if you try to bend it too forcefully as in a sharp "V" for example. If the connection is correct, be sure you turned off the soundbar, if you have one, before attempting to use the headphones. Lastly, check that you turned on the volume in the headphones using the buttons on the side of the headphone.

  Answered 6 years ago by ParkSlopeVerified Purchase

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