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Hi Fillmore – I’m sorry you’re having trouble getting your Kindle set up on Wi-Fi. We should be able to help you get it set up, but we wouldn’t be able to connect it to your Wi-Fi in a store. The right service for you would be an On-Site Device Setup where we send a Geek Squad Agent to your home to help get your Kindle configured. It is available at this link: https://goo.gl/MsJxSK
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