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Questions & Answers

Page Showing 1-20 of 23 questions
  • QuestionHow long does it take to charge the Shark HydroDuo?

    • Answer The battery charge time for the Shark HydroDuo is 240 minutes.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat comes with the Shark HydroDuo?

    • Answer The Shark HydroDuo comes with the cordless hard floor cleaning system, a 12oz. Shark Hydro Multi-Surface Concentrate, a charging dock with brushroll storage and cleaning tool, and a Total Antimicrobial Brushroll.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the Shark HydroDuo have a self-cleaning feature?

    • Answer Yes, the Shark HydroDuo has a self-cleaning brushroll that continuously clears itself of debris and grime as it rotates.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhy is the Shark HydroDuo good for everyday cleanups?

    • Answer The Shark HydroDuo can pick up debris, mop, and scrub all at once, making it ideal for everyday cleanups.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the Dirt-Reveal Technology work?

    • Answer The Dirt-Reveal Technology illuminates hidden debris and residue so you never miss a spot.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan the Shark HydroDuo be used on hardwood floors?

    • Answer Yes, the Shark HydroDuo is designed for use on all sealed hard floors, including hardwood.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat cleaning solutions can be used with the Shark

    Asked by BG.

    • Answer Shark recommends thier iwn cleaning product which is easily available at the stor e or online. I have used their product and find it cleans well without leaving a stivky residue. All that said, you can use other cleaning solutions BUT BE CAREFUL AND PAY ATTENTION TO THEIR DILUTION RATIO DIRECTIONS or you will damage your Shark. For example, Pine Sol directs you to use 1/4 cup per gallon of water so you would need to use that water/mixture in the mop. You should never put undiluted Pine Sol in the mop (unlike the concentrate Shark recommends).

      Answered by Elizabeth

  • Questioncan you use it on carpet

    Asked by ok.

    • Answer Yes I use it on carpet

      Answered by Adonis

  • QuestionDoes the shark clean up dog hair?

    Asked by Wormy.

    • Answer While the HydroDuo isn’t specifically designed for hair pickup, it can handle it effectively! If you're cleaning an area with a lot of dog hair, we recommend doing a light vacuuming first. For optimal hair pickup, use the HydroDuo with a dry brush roll and avoid using the spray function.

      Answered by SharkNinja Product Expert

  • QuestionCan you use it on a 2200 square feet house

    Asked by Gisele.

    • Answer Yes. Just be sure to ghoroughly clean the roll and dirt compartments thoroughly after each use. It takes less than 10 minutes once you're familiar with how to do it

      Answered by Elizabeth

  • QuestionWould you recommend for a dorm room?

    Asked by Teesha.

    • Answer Yes, this unit is a good fit for a dorm room. It’s compact, easy to use, and works well for cleaning up spills and keeping hard floors tidy.

      Answered by SharkNinja Product Expert

  • QuestionDoes it Steam?

    Asked by Eddie.

    • Answer It does not but I love how it cleans even better than my previous two Shark Steamers. The cloth roll bar is the secret here. I wouldn't go back to a steamer!

      Answered by Elizabeth

  • QuestionHow many decibels does this unit run at?

    Asked by Noise.

  • QuestionHow long does this vacuum run on one charge?

    Asked by Jody.

    • Answer With a fully charged battery, the Shark HydroDuo provides a runtime of approximately 30 minutes.

      Answered by SharkNinja Product Expert

  • QuestionCan you use this on luxury vinyl floor

    Asked by Chad.

    • Answer Yes, the Shark HydroDuo is safe to use on luxury vinyl floors. It is designed for use on sealed hard floors, including luxury vinyl, as long as the floor is properly sealed and water-resistant. Always follow the floor manufacturer's care guidelines and avoid excessive water use to protect your flooring.

      Answered by SharkNinja Product Expert

  • QuestionWhat is the manufactory's warranty and what does it cover?

    Asked by KT.

    • Answer We guarantee that this unit shall be free from defects in material and workmanship for a period of three (3) years from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner’s Guide.

      Answered by SharkNinja Product Expert

  • QuestionHow much does vacuum weigh

    Asked by Marty.

    • Answer The HydroDuo weighs approximately 5 pounds.

      Answered by SharkNinja Product Expert

  • QuestionWhat’s the difference between this vacuum and the shark corded one ? I know it has anti microbial as well This one doesn’t Which one is better

    Asked by Eve.

    • Answer The WW201 is cordless for easy use, while corded Shark vacuums have stronger suction and unlimited run time. If you tell us the other model, we can compare features like antimicrobial brushrolls directly.

      Answered by SharkNinja Product Expert

  • QuestionIs this good to use on a rubber mat?

    Asked by Kbee.

    • Answer I have 2 rubber mats, the kind you buy at Tractor Supply for barns/animals (!), in my kitchen and this cleaned them better than any vacuum or steam mop.

      Answered by Elizabeth

  • QuestionDoes the charger have to be on the ground or can it be hung up on the wall?

    Asked by Cynthia.

    • Answer Both options are valid, you can leave the charger on a flat area or you can hung up the charger on the wall.

      Answered by SharkNinja Product Expert