A:AnswerThe Shark HydroVac XL 3-in-1 Vacuum works great on most sealed hard floors. With this said, we recommend checking with the manufacturer for compatibility.
A:AnswerIf you're getting zero power at this won't help but if you get power at first but then it cuts off after a minute or so I can help
So in order to bypass the sensor that is being set off for no reason you have to press the power button and then immediately press and hold the carpet button on the top of the handle until you see the orange lights on the side of the water tank flash on and off. Once they're done flashing you can let go of the carpet button, now you can hydrovac your heart out.
A:AnswerAfter each use, I set it to self cleaning mode, then I thoroughly wash out the dirty water container and filters. I also remove the front cover, and unclip the roller. I wash the cover and the roller in the sink, and also wipe out the housing that holds the roller.
The roller and filter then sit in the holders on the tray to dry until I next use the machine.
It never smells bad due to my doing this.
A:AnswerWe would like to let you know that if you are having an issue with yoiur unit we would recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
A:AnswerWe would like to let you know to remove the handle from the unit you would need to use something such as a screw driver to push into the small hole on the back of the unit near where the handle connects and pull up on the handle.
A:AnswerWe are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
A:AnswerIf you put to much cleaning solution in the suds and water come out the sides.
If this is the problem run it on its base with just water until all suds are gone.
A:AnswerWe are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
