“Battery went dead, when I plugged it in to charge, only 2 lights started blinking instead of 3????”
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My ion flex battery will not charge after sitting on the dock for and hour .
Sorry, there was a problem. Please try again later.From the manual: • Top and bottom LED lights are flashing: Battery temperature is not optimal, so charging is temporarily paused. Leave battery plugged in and charging will resume soon.
Sorry, there was a problem. Please try again later.Over heating. After about an hour it will start charging. That turns the 3.5 hour charge time to 4.5 hours
Sorry, there was a problem. Please try again later.My vacuum has been displaying the same led indications since I bought it and I cannot get it to charge. I was skeptical to buy a stick vacuum to begin with this only reinforces my doubts. I'm dropping this piece of trash on the customer service counter tomorrow and getting my money back, what a joke.
Sorry, there was a problem. Please try again later.Just got off the phone with customer service. The 2nd and 3rd lights from the left, both blinking, you are not using the Shark charger. Sure enough, I was using the charger for my old cordless vacuum. Found the Shark charger and taaaadaaaa... it's charging now!
Sorry, there was a problem. Please try again later.You have the wrong charging cord. Find the cord that came with the vacuum and youre good.
Sorry, there was a problem. Please try again later.i believe this means the battery itself is over heated, i left mine in the charger and next day it was fully charged.
Sorry, there was a problem. Please try again later.I hav a shark duoclean an I bought a new charger cord but I never get past the blinking light on the battery I hav charged an charged more then 4 hrs I'm sure but ut is plugged in now I'm hooe 5 more hrs I will see more blue lights lol i love my vacuum
Sorry, there was a problem. Please try again later.If the low charge light and the high charge light flash together disconnect charger and leave for 1 hour then try again
Sorry, there was a problem. Please try again later.Hello Murph, We are sorry to hear that you are experienceing difficulty with your Shark® vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are avilable Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET. Thanks, The Customer Support Team
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