A:AnswerWe would like to inform you that the Shark - IQ Robot R101 Wi-Fi Connected Robot Vacuum can run without wifi, however you would not be able to use any of the features that are available through the app.
A:AnswerWe would like to let you know that the Robot can only map one level. You can manually put the robot on another level to clean then once it is finished you would need to manually put the robot back on the dock.
A:AnswerWe are sorry to hear that you are having this issue with your Shark Robot. To better assist you with this we recommend reaching out to our Robot Customer Care Team at 1-888-228-5531 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.