We had robot set up to run on My husband Samsung phone : tried to add applicatIon on my apple phone and it wiped out all the settings on his phone - can it not be set up on both phones
purchased last fall shark in robot rv1000. 2020 null

Question

We had robot set up to run on My husband Samsung phone : tried to add applicatIon on my apple phone and it wiped out all the settings on his phone - can it not be set up on both phones 
purchased last fall shark in robot rv1000. 2020 null

Shark Support Team · Accepted Answer

We are sorry to hear that you are having this issue with your Shark Robot. To better assist you with this we recommend reaching out to our Robot Customer Care Team at 1-888-228-5531 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

Answered by Shark Support Team 4 years ago

“We had robot set up to run on My husband Samsung phone : tried to add applicatIon on my apple phone and it wiped out all the settings on his phone - can it not be set up on both phones purchased last fall shark in robot rv1000. 2020”

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