“We had robot set up to run on My husband Samsung phone : tried to add applicatIon on my apple phone and it wiped out all the settings on his phone - can it not be set up on both phones purchased last fall shark in robot rv1000. 2020”
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We are sorry to hear that you are having this issue with your Shark Robot. To better assist you with this we recommend reaching out to our Robot Customer Care Team at 1-888-228-5531 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
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