“Shark IQ Robot Self-Empty XL RV1001AE Fell down stairs and now won't work. Is there a factory reset?”
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We are sorry to hear that this has happened. To better assist you with this, we would recommend reaching out to our Robot Customer Care Team at 1-888-228-5531 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
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