the red light stays on vaccum wont run null

We're truly disappointed to hear that you're seeing a red light on your robot vacuum, preventing it from running. We definitely understand how frustrating this must be, and we’d be more than happy to help get this fixed for you. Please give us a call at 1‑888‑228‑5531, where one of our robot specialists will be ready to assist. We're available Monday–Friday: 9 a.m.–9 p.m. ET and Saturday: 9 a.m.–6 p.m. ET.

“the red light stays on vaccum wont run”

Asked by larry 2 weeks ago

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Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black-Front_Standard

1-1 of 1 Answer

We're truly disappointed to hear that you're seeing a red light on your robot vacuum, preventing it from running. We definitely understand how frustrating this must be, and we’d be more than happy to help get this fixed for you. Please give us a call at 1‑888‑228‑5531, where one of our robot specialists will be ready to assist. We're available Monday–Friday: 9 a.m.–9 p.m. ET and Saturday: 9 a.m.–6 p.m. ET.
Answered by SharkNinja Product Expert 1 week ago
Sorry, there was a problem. Please try again later.