“Whenever I vacumn the front blue brush roll collects hair and has to be cleaned because it stops the toll from moving Then everything gets deposited back in rug”
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This happens to me to. I fell for the product information that said it was the best vacuum for pet hair but it's the worst. The hair gets immediately tattooed between the rollers and then you have to get it out with your hands. I bought it because it's supposed to be have free cleaning! I wish I had returned it in time.!
Sorry, there was a problem. Please try again later.Hello Bonnie, Thank you for sharing the experience you've had with your Vacuum. We're disappointed to learn that the soft roller is collecting too much hair and causing dust to blow out, this isn’t the experience we want our customers to have, and we understand how frustrating that must be. We’d love the opportunity to assist you. Please give us a call at 1-855-427-5127, where one of our product specialists will be happy to help. We’ll also be sure to share your feedback with our development team as we continue working to improve our products. Kind regards, Shark Clean
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