Black Friday is hereShop new DoorbustersShop now

Main Content

Questions & Answers

Page Showing 1-4 of 4 questions
  • QuestionCan i use tap water in this steamer?

    Asked by Karen.

    • Answer We would like to let you know that it is recommended to use distilled water in our steam mops, however you can use tap water.

      Answered by Shark Support Team

  • QuestionHot hot does this steam mop get

    Asked by AJ.

    • Answer Our Shark Steam products can sanitize your home up to 99.9% without harsh chemicals, using just the cleaning power of steam. This cleaning power has been tested on a variety of common household bacteria following the sanitization instructions in the owner’s guide.

      Answered by Shark Support Team

  • Questionin the photo's it shows two attachments one is rectangle and the other triangle, does it come with both of these

    Asked by Bluejean.

    • Answer We would like to let you know that this unit comes with the rectangle mop head. The triangle mop head and pads can be purchased separately by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

      Answered by Shark Support Team

  • QuestionHow can I get a replacement book for my professional steam mop?

    Asked by Maysie.

    • Answer We would like to let you know that you can have a manual for your unit emailed to you by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

      Answered by Shark Support Team