Questions & Answers

Name: Shark - Stratos Upright Vacuum with DuoClean PowerFins HairPro, Self-Cleaning Brushroll, Odor Neutralizer Technology - Navy
Brand: Shark
SKU: 11231592
Price: 479 USD
Availability: SoldOut
Rating: 4.7 (1147 reviews)

Shark - Stratos Upright Vacuum with DuoClean PowerFins HairPro, Self-Cleaning Brushroll, Odor Neutralizer Technology - Navy

Model:: AZ3002; |
SKU:: 11231592

User rating, 4.7 out of 5 stars with 1147 reviews.

Highly rated by customers for:

Save $50.99

$529.99

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Page Showing 21-40 of 49 questions

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QuestionWill this vacuum work on low pile carpet as well as thicker rugs plus not scratch vinyl plank floors?
Asked 3 months ago by Nanc.
- Answer Yes it will. Just use the hard surface setting to avoid the barrel from spinning. I had thin area rugs and broadloom and it doesn’t get stuck. You just have to adjust the settings for the thickness.
  Answered 3 months ago by Megs
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Questioncan i turn the roller brush off and run the vacuum cleaner? I bought a deep pile rug, and the care instruction says to vacuum the rug with the brush turned off
Asked 4 months ago by Anonymous.
- Answer Yes! And the suction is unmatched!
  Answered 2 weeks ago by AmandaS
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Questionhow much does this weigh
Asked 4 months ago by cmac.
- Answer It’s very lightweight
  Answered 1 month ago by DeahH
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QuestionHave there been issues with not turning on?
Asked 5 months ago by Jess.
- Answer YES!
  Answered 5 months ago by iblorrie
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QuestionDoes this unit have a hight adjustment to allow easier movement?
Asked 6 months ago by Bob.
- Answer Yes, It gas a few attachments that makes this machine easier to use.
  Answered 5 months ago by MalindaJ
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QuestionHello, does this vacuum work on hickory wood floors as well as carpets etc? It concerns me there is no off switch to the beater brush. Thank you!
Asked 6 months ago by Ginger.
- Answer Yes it has 3 modes 1 for hardwood floors 2 for low carpet 3 for thick carpet Works amazing!
  Answered 6 months ago by LUISC
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QuestionHow tall is the stratos AZ3002 vacuum?
Asked 9 months ago by Willa.
- Answer Willa, this product's height is 46.46 inches.
  Answered 9 months ago by SharkNinja Product Expert
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QuestionHow much does it weigh?
Asked 1 year ago by Anne.
- Answer The unit weighs 12.5 lbs.
  Answered 1 year ago by SharkNinja Product Expert
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QuestionAre the attachments stored on the vacuum?
Asked 1 year ago by Sammy.
- Answer Yes, the Stratos includes onboard storage for accessories. It comes with a clip that attaches to the vacuum to hold up to two tools for easy access while cleaning.
  Answered 7 months ago by SharkNinja Product Expert
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QuestionDoes it pickup cat litter off the floor or scatter it like so many other vacuums do?
Asked 1 year ago by MFC.
- Answer Since the hardwood floor mode stops the spinning this vacuum will pick up debris on hard surfaces perfectly. Plus it has two rollers.
  Answered 1 year ago by MarcusJ
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QuestionHow long is warranty
Asked 1 year ago by Adam.
- Answer This unit comes with a 5-year manufacturing warranty, offering peace of mind and long-term support from the manufacturer.
  Answered 7 months ago by SharkNinja Product Expert
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QuestionIs there a cordless stratos?
Asked 1 year ago by Anonymous.
- Answer Yes, there is! Our Shark Stratos™ Cordless Vacuum, model number IZ862H, is available and can be reviewed on our official website, along with other cordless vacuum options. It's a great choice if you're looking for powerful cleaning without the cord!
  Answered 7 months ago by SharkNinja Product Expert
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QuestionDoes it have swivel steering
Asked 1 year ago by Anonymous.
- Answer YES
  Answered 1 year ago by MarcusJ
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QuestionDoes this vacuum up cat litter on hardwood floors without having to use the extension?
Asked 1 year ago by Eddie.
- Answer Yes, it has strong suction power.
  Answered 1 year ago by ExRoombaUser
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QuestionDoes this model come with the smaller beater brush attachment to vacuum sofas and chairs? I have read, looked at pictures and been to the shark website but I still cannot tell.
Asked 2 years ago by Anonymous.
- Answer There is high powered suction brush attachment that came with my Stratos purchase cleans the couches very nicely its really powerful well the suction is
  Answered 1 year ago by KValor
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QuestionIs there extra attachments you can buy for this other than what it comes with?
Asked 2 years ago by Stitch.
- Answer Yes, on the actual Shark website.
  Answered 2 years ago by Drk1010
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QuestionDoes this vacuum use bags, which can be replaced when full.
Asked 2 years ago by Rosie.
- Answer No it does not it has a canister that collects the debris and eventually you having to empty the canister belongings in the trash
  Answered 1 year ago by KValor
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Questiondoes the vacuum swivel?
Asked 2 years ago by carol.
- Answer Yes...it is efficient and strong.
  Answered 2 years ago by Blondehair
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QuestionDoes this vacuum have the ability to ‘turn of the roller” (as the Dyson does) so it does not damage hard floors including luxury vinyl flooring?
Asked 2 years ago by CW.
- Answer Yes. This model has a soft roller as the front the roller with a traditional nontraditional ( second traditional type roller does not have bristles it works like a wave scooper for debris) style roller behind. The second roller will not damage any floor while the first roller acts as a duster for hardwood plus the suction pulls in the dust and debris. This is Dyson Quality vacuum at a reasonable price. Shark vacuums are rated second to Dyson,
  Answered 1 year ago by MarcusJ
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QuestionDo the odor filters expire? And if so, where would I purchase them??? I didn't see them on the website.
Asked 2 years ago by SHARK.
- Answer Yes, they are suppose to be changed every 6 months. I saw them on Shark website but they were out of stock.
  Answered 2 years ago by Splen
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Showing 21-40 of 49 questions

Questions & Answers

Shark - Stratos Upright Vacuum with DuoClean PowerFins HairPro, Self-Cleaning Brushroll, Odor Neutralizer Technology - Navy

Q: QuestionWill this vacuum work on low pile carpet as well as thicker rugs plus not scratch vinyl plank floors?

Q: Questioncan i turn the roller brush off and run the vacuum cleaner? I bought a deep pile rug, and the care instruction says to vacuum the rug with the brush turned off

Q: Questionhow much does this weigh

Q: QuestionHave there been issues with not turning on?

Q: QuestionDoes this unit have a hight adjustment to allow easier movement?

Q: QuestionHello, does this vacuum work on hickory wood floors as well as carpets etc? It concerns me there is no off switch to the beater brush. Thank you!

Q: QuestionHow tall is the stratos AZ3002 vacuum?

Q: QuestionHow much does it weigh?

Q: QuestionAre the attachments stored on the vacuum?

Q: QuestionDoes it pickup cat litter off the floor or scatter it like so many other vacuums do?

Q: QuestionHow long is warranty

Q: QuestionIs there a cordless stratos?

Q: QuestionDoes it have swivel steering

Q: QuestionDoes this vacuum up cat litter on hardwood floors without having to use the extension?

Q: QuestionDoes this model come with the smaller beater brush attachment to vacuum sofas and chairs? I have read, looked at pictures and been to the shark website but I still cannot tell.

Q: QuestionIs there extra attachments you can buy for this other than what it comes with?

Q: QuestionDoes this vacuum use bags, which can be replaced when full.

Q: Questiondoes the vacuum swivel?

Q: QuestionDoes this vacuum have the ability to ‘turn of the roller” (as the Dyson does) so it does not damage hard floors including luxury vinyl flooring?

Q: QuestionDo the odor filters expire? And if so, where would I purchase them??? I didn't see them on the website.

Top Rated

QuestionWill this vacuum work on low pile carpet as well as thicker rugs plus not scratch vinyl plank floors?

Questioncan i turn the roller brush off and run the vacuum cleaner? I bought a deep pile rug, and the care instruction says to vacuum the rug with the brush turned off

Questionhow much does this weigh

QuestionHave there been issues with not turning on?

QuestionDoes this unit have a hight adjustment to allow easier movement?

QuestionHello, does this vacuum work on hickory wood floors as well as carpets etc? It concerns me there is no off switch to the beater brush. Thank you!

QuestionHow tall is the stratos AZ3002 vacuum?

QuestionHow much does it weigh?

QuestionAre the attachments stored on the vacuum?

QuestionDoes it pickup cat litter off the floor or scatter it like so many other vacuums do?

QuestionHow long is warranty

QuestionIs there a cordless stratos?

QuestionDoes it have swivel steering

QuestionDoes this vacuum up cat litter on hardwood floors without having to use the extension?

QuestionDoes this model come with the smaller beater brush attachment to vacuum sofas and chairs? I have read, looked at pictures and been to the shark website but I still cannot tell.

QuestionIs there extra attachments you can buy for this other than what it comes with?

QuestionDoes this vacuum use bags, which can be replaced when full.

Questiondoes the vacuum swivel?

QuestionDoes this vacuum have the ability to ‘turn of the roller” (as the Dyson does) so it does not damage hard floors including luxury vinyl flooring?

QuestionDo the odor filters expire? And if so, where would I purchase them??? I didn't see them on the website.