Questions & Answers

Q: QuestionWhat is the dust cup capacity of this Shark vacuum?

• A:Answer The dust cup capacity of this Shark vacuum is 0.11 gallons.

Q: QuestionWhat is the weight of this Shark vacuum?

• A:Answer This Shark vacuum weighs only 2.2 lbs.

Q: QuestionDoes this Shark handheld vacuum come with any additional accessories?

• A:Answer Yes, it includes a crevice tool and scrubbing brush for cleaning hard-to-reach places and removing stuck-on dirt.

Q: QuestionWhat is the main benefit of the cyclonic air streams in this Shark vacuum?

• A:Answer The cyclonic air streams help maintain suction and deliver long-lasting filter and motor life.

Q: QuestionHow long does it take to charge the battery on this Shark vacuum?

• A:Answer The battery charge time for this Shark vacuum is 360 minutes.

Q: QuestionWhat is the run time for this vacuum?

Asked 1 year ago by Dejavoo.

• A:Answer The average runtime of the Shark - UltraCyclone Pro Cordless Handheld Vacuum - Green is around 10 minutes.

  Answered 1 year ago by SharkNinja Product Expert

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Q: QuestionHow do I know when it is finished charging? How long can charging take Is it okay to charge overnight Where can I download the owners manual

Asked 2 years ago by DGNM.

• A:Answer We would like to let you know that while the unit is charging the light will slowly blink, once fully charge the light will remain solid for 5 minutes and then shut off. It can take up to 4-6 hours for the unit to fully charge if the battery is completely depleted. When charging is complete, it's safe for the vacuum to remain connected to the charger.

  Answered 2 years ago by Shark Support Team

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Q: QuestionQWould this Shark handheld vacuum be good for upholstered furniture?

Asked 2 years ago by Anonymous.

• A:Answer yes

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionIs the battery good for 220/240 volts also?

Asked 2 years ago by Anonymous.

• A:Answer We would like to let you know that this unit is designed for use in North America and should only be used in a 120V outlet.

  Answered 2 years ago by Shark Support Team

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Q: QuestionHow do you release the collection container to empty it when it continually sticks shut, and the green release button depresses without releasing the latch?

Asked 9 months ago by Thebd.

• A:Answer Hi! We confirm that the release button located on a side is the only piece you can use to release the dust cup. If you're having trouble trying to get it functioning properly, we gently ask you to contact our specialized team at 1-855-427-5127.

  Answered 9 months ago by SharkNinja Product Expert

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Q: QuestionHow long does it hold a charge?

Asked 11 months ago by Nick.

• A:Answer The Shark - UltraCyclone Pro typically runs for about 10 minutes.

  Answered 11 months ago by SharkNinja Product Expert

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Q: Questionhow is this vacuum charged? is there a wall-mount charger? or does it need a space near a plug?

Asked 1 year ago by hazel.

• A:Answer It charges with the charge cord that is provided. The wall mount does not come with it but I think you can buy it separately. It's small. I just plug it in to the nearest socket. Once its charged I put them both in the closet out of the way.

  Answered 1 year ago by JerseygirlVerified Purchase

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Q: QuestionWhat charger does the vacuum come with?

Asked 1 year ago by Toni.

• A:Answer Its a charging cord that plugs into the back of the vacuum. Not wall mounted. But I think you can buy that separately.

  Answered 1 year ago by JerseygirlVerified Purchase

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Q: Questiondoes it come with a wall mount? What is the average battery life?

Asked 1 year ago by Dale.

• A:Answer It does not include a wall mount. The maximum runtime is 11.5 minutes.

  Answered 1 year ago by SharkNinja Product Expert

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Q: QuestionIs this a 'modular' (swappable) battery, like with Ryobi tools, or is it a 'built-in' battery, like with Black & Decker handheld vacuums?

Asked 1 year ago by JakeS.

• A:Answer Battery is built in. It is not swappable.

  Answered 1 year ago by LogitechH540Verified Purchase

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Q: QuestionI want to use this around horses. Is it very loud? Any decibel rating given?

Asked 2 years ago by Peej.

• A:Answer I use it in my home. It is NOT very loud at all and it does have good suction. But its for small areas

  Answered 1 year ago by JerseygirlVerified Purchase

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Q: QuestionI did not see does this come with a stand?

Asked 2 years ago by johng415.

• A:Answer No it does not come with a stand or a wall mount although I think you can purchase one separately.

  Answered 1 year ago by JerseygirlVerified Purchase

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Q: QuestionWhat kind of battery is in this vacuum?

Asked 2 years ago by Matt.

• A:Answer This is plug-in with rechargeable battery

  Answered 2 years ago by Jlabairpoptruewirelesuser

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