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Yes, it can. With the microwave in standby mode (not actually heating anything), press and hold the "8" key for a couple of seconds. You'll hear a beep, which enables and disables the mute feature. Not sure why a Sharp Advisor would tell you otherwise.... the instruction is clearly in the User Manual.
Sorry, there was a problem. Please try again later.Hello, thanks for your question. No, this microwave does not have the Silent Mode, we apologize for any inconvenience this might cause. Do not hesitate to contact us at the 1-800-237-4277 for any question or concerns you might have. Thank you for choosing Sharp.
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