“Unable to open door after cooking food. How to unlock the door”
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Thank you for allowing us the opportunity to assist you. The door will stay locked for the duration of the cooking time, plus 30 min after completion of the cooking operation. To open the door during this time: (1) Press "0/UNLOCK" first. (2) Press door button to open the door. The Door Lock Feature can be disabled or re-enabled if you want. Please follow the instructions below. To disable / re-enable this feature, press 7-9-0 (hold 0 button for 3 seconds). (1) Press "7" first (2) Next, press "9" (3) Press "0" and hold for 3 seconds. If you would like a personal assistance please contact us at CRL@sharpsec.com or call us at 800-237-4277 and one of our agents would be more than happy to assist you.
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