“We bought a sharp tv almost 5 years ago, while watching, the video went black but there is sound. I've unplug it for more than 24hrs, tried a restart while pressing the start button for 20 sec. Nothing helped. Is the tv dead?”
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Hello Marion, we are sincerely sorry to hear of the issue that you have been experiencing with the unit. Please feel free to contact us at 855-544-2030 so that we can further look into this for you.
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