A:AnswerHello Joan, this unit is made to be placed on the counter top. If it is that you would like to place this unit in a cabinet, then you should allow 4 inches all around and above the unit for ventilation purposes.
A:AnswerHello, to reset the clock, kindly unplug the unit for 15 seconds and then re-plug. If you have further questions or concerns email us at onlinesupport@sharpsec.com.
A:AnswerHello Bobbie, we must advise that this is a Carousel counter top microwave oven that doesn't have the feature of baking a cake. However, we have convection microwaves that has the option of baking a cake. You can make the relevant checks on our website at SharpUSA.com for additional information regarding our convection units.
A:AnswerHello, we are sorry to hear that the unit is causing you difficulties. You may be able to solve this problem by doing the below steps.
1. Unplug the microwave from the outlet for 30 seconds.
2. Re-plug the unit.
3. Try to heat some water for about 3 minutes to see if the issue remains. If it does, please email us at onlinesupport@sharpsec.com for further assistance.
