“This is the same size/model we had before. HOWEVER, it does not cook the same! I used to do popcorn in a paper bag for 2m5sec and would have 10 widows. Now, it takes 4 minutes and half the amount of kernels are left unpopped. Any adjustments possible?”

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• Hello, we apologies for the inconvenience. Please email us at [email protected] so that we may look into this for you.

  Answered by Sharp Advisor 4 years ago

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• No adjustments I could find.. That is one reason I returned it to Best Buy.

  Answered by cwwjpw 4 years ago

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